At a Glance
- Tasks: Provide top-notch admin support for a vibrant team managing an £80m property improvement budget.
- Company: Join Lewisham Council and make a real difference in diverse communities.
- Benefits: Enjoy generous holidays, flexible working, and local discounts.
- Other info: Hybrid working model with excellent training and career growth opportunities.
- Why this job: Be the friendly face that connects residents and colleagues while developing your skills.
- Qualifications: Detail-oriented with strong customer service skills and a passion for teamwork.
The predicted salary is between 34863 - 35892 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We are looking for a lively and proactive individual to complement our current Administrative Team to provide professional administrative support for the Stock Investment and Asset Management Team (SIAM) which is responsible for delivering an annual property improvement budget of circa £80m. You will provide a friendly and customer-focused first point of contact for residents and colleagues and the ability to build positive relationships with and work collaboratively with team members and wider colleagues in providing great services to customers and meeting identified goals and objectives.
What’s the role?
- Responding to phone and email enquiries from residents and other stakeholders on historic, current and future work programmes
- Providing administrative support (including minute taking) for a range of exciting projects
- Co-ordinating and allocating complaints to team members for investigation and response
- Arranging and co-ordinating meetings with residents/stakeholders across the borough
- Organising mailouts to residents on a wide range of issues
What’s in it for you?
- Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What We’re Looking For
Someone with a keen eye for detail and who can deal with challenging phone calls with the ability to diffuse potential tensions. You will be familiar with our IT or similar systems and be enthusiastic about learning Lewisham's systems. You will have pride in your work, be keen to understand the nature of work we do and be result-oriented. You will also be able to proactively develop relationships across the organisation and be able to liaise and support colleagues as needed within a fast-paced team. In summary, you will have a strong customer service ethos with great people skills and experience of supporting and working alongside a diverse range of people.
Location
The job is primarily based in Laurence House Catford, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Salary
£34,863 to £35,892 per annum (Scale 5)
The Council reserves the right to close adverts early if there is a large response.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
Administration Officer employer: Lewisham Council
Join Lewisham Council as a Social Worker and be part of a team that truly makes a difference in the lives of children and young people within our vibrant, culturally diverse community. With excellent training and development opportunities, generous holiday allowances, and a supportive work culture that values flexibility and family-friendly policies, you will thrive in an environment committed to championing the rights of all children. Located conveniently in Catford, with easy access to transport links, this role offers a unique chance to contribute to meaningful change while enjoying a fulfilling career.
