You will work with clinical and non-clinical colleagues to ensure timely, accurate and compassionate communication, while identifying trends and delivering KPI-driven improvements.
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Senior Complaints Lead: Transform Patient Experience employer: Lewisham and Greenwich
Lewisham and Greenwich NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Chief Healthcare Legal Counsel, you will have the opportunity to lead a dedicated team while contributing to meaningful healthcare outcomes in a vibrant community. The Trust fosters a collaborative environment where your expertise will directly impact patient care and organisational policies, making it a rewarding place to advance your career.