PMO Lead in London

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Lewisham and Greenwich NHS Trust (LGT) is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional in the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

We have an exciting opportunity to join our Improvement Delivery Team as a PMO Lead. You would provide senior strategic leadership and coordination for portfolio management across the organisation to support the delivery of priority projects and programmes across multiple improvement portfolios, with a significant focus on the successful delivery of our financial efficiency programme.

Our team delivers high quality improvement support to Trust priorities including urgent and emergency care, outpatients, theatres, efficiency and neighbourhoods. You will join an existing thriving team that has a track record of delivering tangible improvements to performance and outcomes for our population.

You would be responsible for establishing and maintaining appropriate governance and risk management structures, policies, processes and templates to support effective best practice project and programme management delivery. You would have a clear approach to tracking the delivery of benefits, including significant financial savings, and undertaking quality impact assessments of any efficiency plans.

You will be experienced in improvement and project management approaches, have significant experience of leading a large PMO function, and have a track record of establishing and maintaining good relationships to deliver sustainable change programmes across complex pathways with multiple stakeholders.

Main duties of the job

• Working with the Associate Director – Improvement and Transformation, develop the organisation’s approach to the interpretation and use of key improvement, project and change management methodologies.
• Ensure that systems are in place to identify, prioritise and track all projects and programmes and that this tracking is kept up-to-date.
• Provide assurance to internal and external stakeholders and be able to provide an overview at any point in time of which projects and programmes are being undertaken and what the delivery status is of each of them, including key risks and issues and their mitigations.
• Provide mechanisms for identifying and managing interdependencies between different projects and programmes.
• Support the Associate Director – Improvement and Transformation to allocate appropriate resource to each project and programme and maintain a system for tracking resource allocation.
• Provide updates and high-level communication at a strategic level to Programme Directors / Senior Responsible Officers, governance groups and stakeholders.
• Develop plans to integrate programme outcomes into business as usual.
• Design and deliver training in agreed methodologies to staff and patients.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement.

We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
• Widening access (anchor institution) and employability.
• Improving the experience of staff with disability.
• Improving the EDI literacy and confidence of trust staff through training and development.
• Making equalities mainstream.

Detailed job description and main responsibilities

• Provide strategic leadership for the design and delivery of portfolio management approaches for the delivery of priority projects and programmes including appropriate governance and risk management structures, policies, processes and templates to support effective best practice project and programme delivery.
• Provide tools for the appropriate tracking of projects and programmes including both human and financial resource.
• Provide corporate leadership and support to design and deliver a series of specific projects and programmes from start to end, ensuring they align with agreed organisational, system and national strategic priorities.
• Support project and programmes managers to deliver projects and programmes using analytical and issue-based problem solving, qualitative and quantitative analysis, and improvement/change management methodologies.
• Ensure that clinical, professional and patient engagement is central to the delivery of all project activities.
• Play a leadership role alongside other senior colleagues in the implementation of standardised improvement, project and change management methodologies across the trust which will deliver the key priorities outlined in the Trust’s improvement and change strategy.
• Support the Associate Director – Improvement and Transformation to develop a competency framework for project and change management and in the implementation of this.

Person specification

Qualifications and Training

• Masters degree or equivalent ability.
• Formal education to first degree level or equivalent ability.
• Project management qualification or equivalent ability.
• Improvement qualification or equivalent ability.
• Evidence of continuous professional development.

Experience

• Significant management experience in healthcare or a transferable environment where change management skills have been required in the post.
• Significant experience in project management delivery with evidence of autonomously leading and delivering large scale improvement projects and tangible benefits including financial benefits.
• Significant experience of leading a PMO function requiring the coordination of multiple projects and programmes and regular tracking and reporting of delivery and risks.
• Significant experience of modelling complex data sets, including financial data sets, and providing clear and comprehensive outputs.
• Significant staff management experience, including the setting of objectives, team and individual appraisal, recruitment and disciplinary issues.
• Significant budget management experience, including reducing costs, monitoring and determining corrective action.
• Evidence of report writing and presenting skills, to include business cases and formal presentations.
• Developing and delivering strategic plans to include tangible delivery of benefits realisation plans, including financial.
• Management of change and improvement and the use of tools and methodologies.
• Familiarity with basic IT applications.
• Experience in financial management.
• Experience of working in an operational role.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note: Information provided during recruitment and pre‑employment checks must be accurate. Misrepresentation may be investigated as fraud and could lead to withdrawal from the process, professional sanctions, or criminal action.

Please note: that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.

Use of AI in recruitment: We may use artificial intelligence (AI) tools to support the initial review of applications against the essential criteria for this role. Where AI is used, it will support rather than replace human decision-making, and applications will remain subject to appropriate human review.