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- Tasks: Manage daily operations for anaesthetics, critical care, and pain teams in a healthcare setting.
- Company: Join Lewisham and Greenwich NHS Trust, serving over one million people in London.
- Benefits: Enjoy a supportive work environment with opportunities for personal development and flexible working.
- Why this job: Be part of a dedicated team making a real impact on community health and well-being.
- Qualifications: Degree level education and significant operational management experience required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Lewisham and Greenwich NHS Trust (LGT) is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We are looking for an enthusiastic self-starter who has strong experience in operations management within a healthcare setting to manage the daily operations for the anaesthetics, critical care, and pain teams.
Main duties of the job:
- A strong demonstrated knowledge of RTT management.
- Provide ongoing support to the anaesthetics and ICU Clinical Directors with recruitment & job planning, service management, and escalations.
- Tracking and ownership of all complaints relating to the departments.
- Ownership and management of the departments budget and spend.
- Strong management and support of the Critical Care, Anaesthetics, and Pain administration teams.
- Ensuring the clinical rotas are coordinated and managed appropriately cross-site.
- To work at both UHL and QEH sites to ensure on-site team support is available and visible.
Person specification:
Training & Qualifications
- Essential criteria: Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level. Recognised post-graduate management qualification or equivalent experience.
- Desirable criteria: Masters level education.
Experience
- Essential criteria: Significant general and operational management experience, including the management of a large multidisciplinary group of staff. A proven record of success in managing significant operational/strategic change. Experience of team working and building effective working relationships. Demonstrable ability to lead and influence.
Knowledge
- Essential criteria: Quality-focused with an innovative approach and ability to solve complex problems. Excellent verbal and written communication skills. Ability to analyse complex situations and make decisions within agreed guidelines.
Personal Qualities
- Essential criteria: Proven self-confidence and ability to state own position on issues. Flexibility - adapts to ensure achievement of objectives within constantly changing situations. Commitment to ongoing lifelong learning and personal development.
We reserve the right to close the post before the stated closing date, please apply early. As a local employer, we welcome applications from the widest variety of people to ensure our workforce reflects the local communities which we serve. Please note, not all roles will meet the criteria for a skilled worker visa.
Service Manager employer: LEWISHAM AND GREENWICH NHS TRUST
Contact Detail:
LEWISHAM AND GREENWICH NHS TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced in healthcare settings, particularly in anaesthetics and critical care. Understanding these nuances will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals already working in similar roles or within the NHS. Engaging with them can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing multidisciplinary teams and how you've successfully implemented operational changes in the past. Be ready with specific examples that highlight your leadership skills.
✨Tip Number 4
Showcase your commitment to lifelong learning by mentioning any recent training or qualifications relevant to service management in healthcare. This demonstrates your dedication to personal development, which is highly valued in this role.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your operational management experience in healthcare settings. Provide specific examples of how you've successfully managed teams, budgets, and complex situations in your previous roles.
Showcase Your Qualifications: Make sure to mention your educational background, especially any relevant degrees or management qualifications. If you have a Master's degree or additional certifications, include those as well.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your enthusiasm for the role and the organisation. Discuss your commitment to quality care and how you can contribute to Team LGT's mission.
How to prepare for a job interview at LEWISHAM AND GREENWICH NHS TRUST
✨Showcase Your Operational Expertise
Make sure to highlight your experience in operations management, especially within a healthcare setting. Be prepared to discuss specific examples of how you've successfully managed teams and implemented operational changes.
✨Demonstrate Leadership Skills
Since the role requires leading multidisciplinary teams, be ready to share instances where you've influenced and motivated others. Discuss your approach to building effective working relationships and how you handle team dynamics.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to analyse complex situations and explain your decision-making process, particularly in relation to managing complaints or budget issues.
✨Emphasise Continuous Learning
The job description mentions a commitment to ongoing personal development. Be sure to talk about any recent training or qualifications you've pursued, and how they have equipped you for this role.
