Overview
In this role you drive client retention and revenue growth for an international network. Based in London, you will provide strategic creative consultancy, lead or influence major pitches, and marshal global resources to expand key client relationships. You collaborate with senior colleagues across the network to deliver integrated campaigns and multi-channel storytelling. The position offers scope to shape new business and contribute to a fast-moving, entrepreneurial agency culture.
Responsibilities
- Act as senior lead on key clients, delivering strategic guidance and profitable service outcomes
- Drive revenue growth by reviewing profitability and optimizing plans
- Identify upsell/cross-sell opportunities within existing clients and across the network
- Lead executive media relations programs and media training for senior clients
- Ensure clear client communication, define KPIs and service agreements
- Promote integrated communications and storytelling across client engagements
- Contribute to new business and marketing activity to position the agency as a creative leader
- Build relationships with senior decision-makers and influencers to secure opportunities
- Take lead on credentials and pitches, developing strategic insight and creative concepts
- Develop and nurture a high-caliber team and supportive culture
- Manage and motivate direct reports, overseeing goals and career development
- Participate in internal communications and office culture activities
- Collaborate as a constructive, senior member of the agency team
Key requirements
- Experience growing, developing, and running client service teams
- Proven track record in winning business, retention, and growth of clients
- Strong business acumen with experience in B2B Tech
- Experience in winning and managing international clients
- Commercial management experience
- Ability to exceed goals with data-driven judgment
- Knowledge of finance, operations, HR
- Strong written and verbal communication and presentation skills
- Integrity, humility, self-drive and sense of humor
- strong relationship-building
- leadership and people development
- strong communication and presentation skills
- Integrated communications experience
- PR with digital marketing and content
- B2B tech industry awareness
Associate Director - Corporate Communications in London employer: Lewis
TEAM LEWIS is an exceptional employer, offering a vibrant work culture in the stunning penthouse offices at Battersea Power Station Estate. With a commitment to employee growth and development, we provide opportunities for ambitious professionals to lead high-profile projects while collaborating with talented teams across various disciplines. Our inclusive environment fosters creativity and innovation, making it a rewarding place to build a meaningful career in corporate reporting.
