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- Tasks: Be the friendly face of our GP surgery, managing appointments and patient queries.
- Company: Join a caring GP surgery in Peterborough with a supportive team.
- Benefits: Competitive salary, full-time hours, and a chance to make a difference.
- Other info: Work in a dynamic environment with a focus on excellent customer service.
- Why this job: Help patients feel welcome and supported in a busy healthcare setting.
- Qualifications: Strong communication skills and experience with practice management systems.
The predicted salary is between 14500 - 17000 £ per year.
We are seeking an experienced Receptionist to join our GP surgery in Peterborough. You will be the first point of contact for patients, managing appointment scheduling, patient registration, and enquiries with professionalism and care. Your strong communication skills and ability to work with practice management systems will be essential to keeping our reception running smoothly throughout the day.
This is a full-time position offering a competitive salary of £14,500–£17,000 per annum, depending on experience. You should be comfortable prioritising multiple tasks, handling sensitive patient information confidentially, and working as part of a small team in a busy healthcare environment. A commitment to excellent customer service and familiarity with NHS procedures is valued.
Receptionist – GP Surgery employer: Lewis Wilson
Contact Detail:
Lewis Wilson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – GP Surgery
✨Tip Number 1
Make sure to research the GP surgery before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients, so being able to convey information clearly and with empathy is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Don’t forget to highlight your experience with practice management systems during the interview. If you've used specific software before, mention it! This shows you’re ready to hit the ground running.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist – GP Surgery
Some tips for your application 🫡
Show Off Your Communication Skills: As a Receptionist, you'll be the first point of contact for patients, so make sure your application highlights your strong communication skills. Use clear and friendly language to convey your experience in managing enquiries and scheduling appointments.
Tailor Your CV to the Role: We want to see how your experience aligns with the job description. Make sure to tailor your CV to showcase your familiarity with practice management systems and your ability to handle sensitive information with care.
Highlight Your Customer Service Experience: A commitment to excellent customer service is key in this role. Share specific examples from your past roles where you went above and beyond to assist patients or customers, showing us that you truly care about their experience.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to receive your details and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at Lewis Wilson
✨Know Your Stuff
Familiarise yourself with the NHS procedures and the specific responsibilities of a receptionist in a GP surgery. This will show that you’re not just interested in the job, but that you understand the environment you'll be working in.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and handling sensitive information. Think about scenarios where you've demonstrated strong communication skills or managed multiple tasks effectively, as these will likely come up during your interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This reflects your understanding of the role and the importance of professionalism in a healthcare setting.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, how they handle busy periods, or what they value most in their reception staff. It shows you're engaged and genuinely interested in the position.