At a Glance
- Tasks: Lead Levy's food and beverage operations, creating unforgettable experiences for guests.
- Company: Join Levy, a global leader in hospitality with a passion for innovation.
- Benefits: Competitive salary, bonus, healthcare support, and family-friendly perks.
- Why this job: Shape world-class guest journeys and elevate hospitality standards at a high-profile venue.
- Qualifications: Proven leadership in fast-paced environments and a passion for hospitality.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 70000 - 70000 £ per year.
This is a standout leadership opportunity to lead Levy's food and beverage operation at a high-profile venue in Wolverhampton. At Levy, we don't just serve food - we create unforgettable experiences. As General Manager, you will take full ownership of delivering exceptional hospitality across matchdays, premium spaces, and a diverse programme of events. You'll be at the forefront of shaping world-class guest journeys, working in close partnership with key stakeholders to elevate every touchpoint and set new standards for excellence both on and off the pitch.
This role calls for a proven leader from a high-volume, fast-paced environment who combines commercial sharpness with creativity, energy, and a genuine passion for hospitality.
The Role
- Strategy & Partnership
- Partner with senior stakeholders to shape and deliver a market-leading food and beverage strategy
- Turn insight into action - using data, trends, and guest feedback to drive innovation
- Lead the evolution of the offer through investment, new concepts, and continuous improvement
- Act as a trusted partner, strengthening relationships and enhancing the venue's reputation
- Operational Excellence
- Own and lead all food and beverage operations across matchdays and non‑matchday events
- Deliver seamless, high-quality experiences across retail, bars, and premium hospitality
- Set and maintain exceptional standards in quality, service, and presentation
- Ensure full compliance with all health, safety, and food standards
- Drive operational efficiency through strong supplier and partner management
- People & Culture
- Inspire and lead a large, diverse team to deliver their best every day
- Create a culture where people feel valued, engaged, and empowered
- Oversee recruitment, development, and workforce planning in a dynamic environment
- Champion inclusion, wellbeing, and continuous learning
- Build future talent through structured development and succession planning
- Commercial & Financial Performance
- Take full accountability for P&L performance across all food and beverage operations
- Drive revenue growth through smart pricing, product innovation, and guest insight
- Deliver robust financial planning, forecasting, and cost control
- Use data and performance metrics to unlock opportunities and maximise spend per head
- Balance commercial success with outstanding guest experience
What we're looking for
- A strong track record in stadiums, arenas, or large-scale event environments
- Proven P&L ownership and commercial acumen
- Experience leading large, high‑performing teams in fast‑paced settings
- A passion for driving innovation and continuous improvement
- Confident stakeholder management with a collaborative approach
- Excellent communication and influencing skills
- A genuine love for food, hospitality, and creating memorable experiences
- Resilient, adaptable, and calm under pressure
- Flexible to work across evenings, weekends, and event schedules
What you'll get in return
- Competitive salary + bonus and full benefits package
- 23 days' holiday + bank holidays, plus additional perks
- Healthcare and wellbeing support (including 24/7 EAP)
- Family‑friendly benefits and enhanced leave
- Discounts across retail, travel, and fitness
- Pension scheme and life assurance
- Ongoing development, training, and career pathways
- Meals on duty
Why join Levy? Because at Levy, it's never just about the food - it's about the experience. We're part of a global leader in hospitality, but what sets us apart is our culture: inclusive, ambitious, and driven by a shared passion to do things better. Join us, and you'll be part of a team that's redefining hospitality – creating unforgettable moments and shaping the future of the industry.
General Manager- Wolverhampton Wanderers - Wolverhampton employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager- Wolverhampton Wanderers - Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for hospitality! When you get the chance to chat with hiring managers or during interviews, share your love for creating unforgettable experiences. Talk about specific instances where you’ve gone above and beyond to elevate guest journeys.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can demonstrate your commercial acumen and leadership skills. Use examples from your past roles to show how you’ve driven innovation and improved operations in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Levy and being part of something special in the hospitality world.
We think you need these skills to ace General Manager- Wolverhampton Wanderers - Wolverhampton
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through. Share experiences that highlight your commitment to creating memorable guest journeys, as this is what we value at Levy.
Be Data-Driven: We’re all about turning insight into action. Use your application to demonstrate how you've used data and guest feedback in previous roles to drive innovation and improve service. This will show us you understand the importance of a market-leading strategy.
Highlight Leadership Experience: As a General Manager, you'll be leading a diverse team. Make sure to include examples of how you've inspired and developed teams in fast-paced environments. We want to see your ability to create a culture where everyone feels valued and empowered.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. This shows us you’re genuinely interested in the role and understand what it takes to excel at Levy.
How to prepare for a job interview at Levy
✨Know Your Venue
Before the interview, do your homework on Wolverhampton Wanderers and Levy's operations. Familiarise yourself with their food and beverage offerings, recent events, and any innovations they've introduced. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Leadership Style
As a General Manager, you'll be leading a diverse team. Be prepared to discuss your leadership philosophy and provide examples of how you've inspired teams in fast-paced environments. Highlight your experience in fostering a culture of inclusion and continuous improvement.
✨Demonstrate Commercial Acumen
Since P&L ownership is crucial for this role, come ready to discuss your past experiences with financial performance. Share specific strategies you've implemented to drive revenue growth and how you've used data to make informed decisions that enhance guest experiences.
✨Engage with Stakeholders
Stakeholder management is key in this position. Prepare to talk about how you've successfully partnered with senior stakeholders in the past. Use examples to illustrate your collaborative approach and how you've turned insights into actionable strategies that elevate guest journeys.