Venue Compliance Manager - Kia Oval

We're looking for a Venue Compliance Manager with a background in food safety to provide competent advice, guidance, and hands‑on support to operational teams at The Kia Oval – iconic international cricket ground and home to Surrey County Cricket Club since 1845. As Venue Compliance Manager you will enable teams to fulfil their Health, Safety & Environmental (HSE) responsibilities while maintaining the highest standards of culinary compliance.

Compliance & Food Safety

• Lead all aspects of food safety and allergen management across the matchday catering and event operation.
• Ensure full compliance with food safety legislation, hygiene standards, and Levy policies.
• Oversee allergen information, recipe management, and menu compliance using The Source, Safety Culture and other relevant reporting systems.
• Maintain robust controls to prevent cross‑contamination and ensure accurate labelling is implemented across the venue.
• Conduct regular audits of culinary operations, ensuring consistency and due diligence.
• Maintain accurate records of allergen data, Levy IPOE audit, and compliance documentation.

Health, Safety & Risk Management

• Act as a champion for safety culture, driving engagement and accountability across all teams.
• Provide expert HSE advice and support to operational managers and teams.
• Lead the development, review, and implementation of risk assessments for all team members and activities.
• Conduct regular safety audits and workplace inspections, identifying risks and implementing corrective actions.
• Support incident investigations, ensuring timely resolution and preventative measures.
• Ensure all HSE documentation is compliant, up to date, and audit‑ready.

Training, People & Standards

• Own and manage training records and compliance matrices for all team members, working alongside HODs to ensure new starter inductions are comprehensive and robust.
• Ensure all new starters complete HSE inductions and mandatory training.
• Work alongside the Regional HSE Manager to deliver training on allergen awareness, food safety, and HSE best practices as necessary.
• Support HODs and managers in maintaining high standards and understanding compliance responsibilities.
• Lead monthly and quarterly HSE meetings and business reviews, providing detailed updates to all relevant departments.
• Promote a culture of continuous improvement, accountability, and operational excellence.

Sustainability & Stakeholder Engagement

• Support delivery of Net Zero and sustainability initiatives, including carbon labelling and responsible sourcing.
• Work closely with the Kia Oval club to align on HSE and sustainability projects.
• Build strong relationships with internal teams, suppliers, and third parties to ensure compliance standards are met.
• Attend operational and stakeholder meetings, providing updates and driving continuous improvement.
• Support the development of sustainable menus in collaboration with the culinary team and Levy vision.

What We're Looking For

• Proven experience in an F&B, culinary compliance, or HSE role within a high‑volume environment.
• Strong knowledge of food safety, allergen management, and UK health & safety legislation.
• Experience leading risk assessments, audits, and maintaining compliance documentation.
• Ability to drive a positive safety culture and influence teams at all levels.
• Excellent organisational and communication skills, with strong attention to detail.
• Experience managing training records and delivering staff training on compliance and HSE.
• Passion for sustainability and continuous improvement within hospitality operations.
• Ability to work flexible hours, including evenings, weekends, and match days.

What You'll Get In Return

• Competitive salary with bonus and full company benefits.
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
• Mental health support: 24/7 Employee Assistance Programme.
• Family benefits: Enhanced maternity, paternity, and adoption leave; 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
• Perks & discounts: Shopping, entertainment, and travel discounts; 20% off Nuffield Health and 10% off PureGym memberships.
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
• Meals on duty included.

Equal Opportunity Statement

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.