At a Glance
- Tasks: Lead the delivery of exceptional hospitality at major events in a vibrant venue.
- Company: Join Levy, part of Compass Group, a leader in innovative hospitality.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Great career growth opportunities and a supportive workplace culture.
- Why this job: Make a real impact in a dynamic environment with diverse teams.
- Qualifications: Experience in food service and strong leadership skills required.
The predicted salary is between 46310 - 46310 £ per year.
Full‑Time / Permanent | £46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day‑to‑day delivery of catering services at Excel London – one of Europe’s largest and most successful venues, hosting some 400 events per year!
We are Levy. We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show‑stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Senior C&E Operations Manager – The Role
- Playing a leading role in the delivery of first‑rate hospitality offering across conferences and events.
- Alongside the Operations Manager, assist with the development and leadership of your team within Excel London.
- Inspiring your team to deliver exceptional service to our clients and guests.
- Facilitating day‑to‑day clients and hospitality operations, ensuring that we are meeting expectations and consistently “Winning One Customer at a Time.”
- Reviewing performance of hospitality for conferences and events and ensuring delivery of departmental financial targets.
What We're Looking For
- Experience in a demanding food environment including retail, stand catering, and conferences and banqueting.
- Experience of working with a client group.
- P&L understanding.
- Ability to lead others.
- Excellent written and verbal communication skills.
- Able to influence and operate at all stakeholder levels.
What You'll Get in Return
- Competitive salary with bonus and full company benefits.
- 23 days’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave.
- Two days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences, and shape the future of hospitality.
Senior C&E Operations Manager - Excel London employer: Levy
Levy UK & Ireland, part of Compass Group, is an exceptional employer that prioritises employee wellbeing and growth. With a vibrant work culture at Excel London, one of Europe’s premier venues, we offer competitive salaries, comprehensive benefits including healthcare and mental health support, and ample opportunities for professional development. Join our diverse team where your contributions are valued, and together we create unforgettable experiences while making a positive impact on the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Senior C&E Operations Manager - Excel London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they prioritise people and the planet. This will help you align your answers with what they’re looking for.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've inspired teams in previous roles. Use specific examples that highlight your ability to deliver exceptional service and meet financial targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our passionate team at Levy.
We think you need these skills to ace Senior C&E Operations Manager - Excel London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior C&E Operations Manager role. Highlight your experience in demanding food environments and any leadership roles you've held. We want to see how you can inspire a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background aligns with our mission at Levy. Be sure to mention your understanding of P&L and your ability to influence stakeholders.
Showcase Your Communication Skills:Since excellent written and verbal communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we love a bit of character!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Excel London!
How to prepare for a job interview at Levy
✨Know Your Venue
Before the interview, do your homework on Excel London. Familiarise yourself with its events, capacity, and unique features. This will show your genuine interest in the role and help you discuss how your experience aligns with their operations.
✨Showcase Your Leadership Skills
As a Senior C&E Operations Manager, you'll need to inspire your team. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate others and deliver exceptional service, as this is key to their mission.
✨Understand Financials
Brush up on your P&L knowledge. Be ready to discuss how you've managed budgets or improved financial performance in previous roles. This will demonstrate your capability to meet departmental financial targets, which is crucial for the position.
✨Communicate Effectively
Excellent communication is vital for this role. Practice articulating your thoughts clearly and confidently. Think about how you can influence stakeholders at all levels, and prepare to share examples of successful collaborations from your past experiences.
