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- Tasks: Keep hotel rooms and public areas spotless while ensuring guest satisfaction.
- Company: Join The Venues Collection, a leading name in the hospitality industry.
- Benefits: Enjoy healthcare perks, discounts, meals on duty, and ongoing training.
- Why this job: Be part of a vibrant team that values diversity and personal growth.
- Qualifications: No prior experience needed; just bring your positive attitude and willingness to learn.
- Other info: Flexible zero-hour contract allows you to work around your studies.
We are seeking a Room Attendant for Eastwood Hall, part of The Venues Collection. £12.60 Per Hour Contract - Zero Hours.
As a Room Attendant, you will ensure all hotel bedrooms, corridors, and public areas are cleaned, prepared, and maintained to the highest standards.
DUTIES AND RESPONSIBILITIES- Service rooms allocated by the housekeeper to the standards specified in the Housekeeping Standards.
- Carry out routine and periodic cleaning in allocated areas, as directed by Supervisors.
- Strictly adhere to all COSHH regulations pertaining to cleaning chemicals.
- Report maintenance faults in rooms to the Housekeeper management.
- Keep corridors clean and dispose of dirty linen, trays, and equipment safely.
- Report missing items, e.g., bathrobes, extra blankets, to the Floor Housekeeper.
- Pass on guest requests to the Housekeeper management.
- Report guest illness to the Housekeeper management.
- Report any suspected smoking in bedrooms to the Supervisor.
- Hand in lost property to the Housekeeper management, ensuring valuables are kept safe.
- Report suspicious persons and keep guest rooms locked at all times.
- Deliver items to guest bedrooms as required, e.g., laundry and dry cleaning.
- Assist public area cleaners if needed.
- Maintain the correct uniform standard and adhere to hotel policies and procedures.
- Attend staff meetings to understand hotel and department objectives.
- Work as part of the team to achieve hotel goals.
- Be familiar with hotel services and facilities.
- Attend daily briefings and organize tasks efficiently.
- Act professionally and politely with guests, using positive body language.
- Check customer satisfaction and address further needs.
- Attend daily training sessions to enhance personal development and role performance.
- Participate in fire, hygiene, health & safety training, applying knowledge in the workplace.
- Follow health & safety procedures, including fire evacuation protocols.
- Ensure proper procedures when entering guest rooms.
- Report accidents and hazards promptly.
- Keep all personal and guest information confidential.
- Manage hotel keys responsibly.
- Comply with relevant legislation and policies.
- Healthcare benefits including dental, optical, and therapy treatments.
- Annual healthcare check and wellbeing discounts.
- Entertainment, shopping, and travel discounts.
- Meals on duty, pension scheme, life assurance, and employee assistance programs.
- Additional leave for maternity, birthdays, and other family benefits.
- Ongoing training, career development, and support for professional subscriptions.
At Levy UK & Ireland, we value diversity and promote inclusion, ensuring all individuals are respected and empowered. Our team reflects a variety of backgrounds, experiences, and perspectives, which drives our success. We welcome candidates from all walks of life to join us in creating a supportive and equitable work environment.
Join us to be part of a vibrant, inclusive culture and grow your career with industry leaders, enjoying competitive pay, excellent perks, and development opportunities at one of the UK's biggest businesses.
Room Attendant - Zero Hours employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Zero Hours
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures used in hotels. Understanding the expectations for cleanliness and guest satisfaction will help you stand out during interviews.
✨Tip Number 2
Show your enthusiasm for teamwork and collaboration. As a Room Attendant, you'll be part of a larger team, so demonstrating your ability to work well with others can make a positive impression.
✨Tip Number 3
Be prepared to discuss your experience with health and safety regulations, especially COSHH. Highlighting your knowledge in this area shows that you take safety seriously, which is crucial in a hotel environment.
✨Tip Number 4
Research The Venues Collection and their values. Being able to articulate why you want to work for them and how you align with their commitment to diversity and inclusion can set you apart from other candidates.
We think you need these skills to ace Room Attendant - Zero Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that match these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise any specific skills related to cleaning standards, health and safety regulations, and customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your values align with The Venues Collection's commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Levy
✨Know the Housekeeping Standards
Familiarise yourself with the housekeeping standards expected by the hotel. Be prepared to discuss how you would ensure that rooms and public areas are cleaned to these standards, as this will show your understanding of the role.
✨Demonstrate Teamwork Skills
As a Room Attendant, you'll be part of a team. Highlight your ability to work collaboratively with others, perhaps by sharing examples from previous jobs where you successfully worked as part of a team to achieve common goals.
✨Emphasise Attention to Detail
This role requires a keen eye for detail. Be ready to provide examples of how you've maintained high standards in cleanliness and organisation in past roles, and explain why this is important in a hotel environment.
✨Show Your Commitment to Health & Safety
Understanding health and safety procedures is crucial. Be prepared to discuss your knowledge of COSHH regulations and any relevant training you've had, as well as how you would apply this knowledge in your daily tasks.
