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For Companies At a Glance
- Tasks: Manage staffing, payroll, and communication to ensure smooth operations at a top venue.
- Company: Join Levy, the official catering partner for The Scottish Event Campus.
- Benefits: Competitive salary of £31,500 and opportunities for career growth.
- Why this job: Be part of an exciting team at one of Europe's busiest venues.
- Qualifications: 1 year in HR or operations, strong organisational and communication skills.
- Other info: Dynamic environment with a focus on continuous improvement and special events.
The predicted salary is between 28000 - 36000 £ per year.
Join to apply for the People Operations Officer – SEC role at Levy
Overview
At Levy, we’re proud to be the official catering partner for The Scottish Event Campus. We pride ourselves on providing an exceptional customer experience for every visitor to the venue. The campus comprises of the SSE Hydro, the SEC Armadillo and the SEC Centre. The company enjoys an enviable reputation as one of Europe’s most prestigious venues with the SSE Hydro consistently ranked in the top 3 busiest venues in the world by attracting over 1.1 million visitors each year.
Salary £31,500 per annum
Role Purpose
The People Operations Officer plays a crucial role in ensuring the smooth and efficient management of staff resources and operational logistics. They are responsible for overseeing daily staffing needs, coordinating communication between different teams, and ensuring compliance with organisational policies and procedures. This includes managing attendance, scheduling, payroll, and timesheet processing, as well as addressing pay queries and onboarding processes. The role requires close collaboration with other departments, such as culinary and human resources, to facilitate access and maintain accurate records
Key Responsibilities
- Staffing and Scheduling Management: Oversee daily staffing requirements, ensuring that all shifts are adequately covered. Manage the scheduling system, including updating and maintaining rotas, adjusting for absences, and coordinating with department heads to address any staffing shortfalls. Cross-check staff attendance with scheduling sheets and resolve discrepancies.
- Payroll And Timekeeping: Ensure accurate and timely processing of payroll by verifying timesheets, addressing any discrepancies, and liaising with the payroll department. Manually input timesheets for employees who fail to clock in and ensure all timesheets are properly recorded and filed.
- Communication And Coordination: Respond to inquiries from staff and management regarding scheduling, payroll, and other operational matters.
- HR And Operational Compliance: Ensure all staffing and operational practices comply with company policies and legal requirements. Process new hires, leavers, and employee changes in HR systems, ensuring all records are up-to-date.
- Agency And Vendor Management: Coordinate with staffing agencies to manage temporary staff bookings, including sending out booking forms, processing timecards, and ensuring accurate billing. Liaise with vendors and external partners as needed to support operational needs.
- Data Management And Reporting: Maintain accurate and organised records of all staffing, scheduling, and payroll activities. Generate reports and analyse data related to staffing, attendance, and payroll to support operational decision-making.
- Continuous Improvement: Stay updated with industry best practices and legislative changes related to human resources and operations management.
- Event And Special Project Support: Assist or lead with planning and coordination for special events, including ensuring adequate staffing and logistical support. Support additional projects and initiatives as directed by senior management, such as onboarding processes, training programs, and internal communications.
Person Specification
- Key Qualifications: A minimum of 1 year of experience in human resources, operations, or people management, preferably in a fast-paced environment. Prior experience in a senior or supervisory role is highly desirable.
- Skills: Strong organisational skills, excellent verbal and written communication skills, technical proficiency in using HR management systems, and strong analytical skills.
- Personal Attributes: Attention to detail, integrity and confidentiality, adaptability, and a customer service orientation.
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People Operations Officer - SEC employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Officer - SEC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Levy. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Levy and its operations. Understand their values and how they deliver exceptional customer experiences. This will help you tailor your answers and show you’re genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to HR and operations management. Think about your past experiences and how they relate to the People Operations Officer role. We want to hear your stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Levy!
We think you need these skills to ace People Operations Officer - SEC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Operations Officer role. Highlight relevant experience in HR, operations, or people management, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Levy. Mention specific experiences that relate to staffing, payroll, and compliance to show us you understand what we need.
Show Off Your Communication Skills: Since this role involves a lot of coordination and communication, make sure your application reflects your excellent verbal and written communication skills. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Levy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the People Operations Officer role. Familiarise yourself with the key responsibilities like staffing management and payroll processing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Given the nature of the job, it's crucial to demonstrate your organisational abilities. Prepare examples from your past experiences where you successfully managed schedules or resolved discrepancies in payroll. This will highlight your suitability for the role and your attention to detail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Emphasise Your Communication Skills
As a People Operations Officer, you'll need to coordinate between various teams. Be ready to discuss how you've effectively communicated in previous roles, whether it was resolving staff queries or liaising with different departments. Strong communication skills are key to succeeding in this position.
