At a Glance
- Tasks: Manage and deliver outstanding conferences and events at iconic racecourses.
- Company: Join a leading hospitality team at Newmarket and Huntingdon Racecourses.
- Benefits: Up to £33,000 salary, healthcare, 23 days leave, and more perks.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Be part of exciting events in a vibrant, hands-on role.
- Qualifications: Experience in live events and strong communication skills required.
The predicted salary is between 33000 - 33000 £ per year.
Full Time / Permanent
Up to £33,000 + excellent benefits including healthcare, wellbeing support, 23 days annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for a passion‑driven, hands‑on Operations Manager with a background in hospitality to manage and assist in the smooth delivery of the Conference and Events operation at the Newmarket Racecourses. You'll also have the opportunity to support at Huntingdon Racecourse in this exciting varied role. This is the chance to play a key role in delivering outstanding hospitality at some of the most renowned and historically significant horse racing venues in the world.
Responsibilities
- Manage the allocated causal team members to set up and break down meeting rooms and deliver live conference and events.
- Review the weekly payroll and assist the management of the variable payroll to achieve financial targets set while meeting the operational needs.
- Act as a central point of contact for C&E operational queries.
- Attend all regular meetings and briefings to ensure regular communication takes place with all stakeholders.
- Develop a good working relationship with the Hospitality team based at Newmarket.
- Use function sheets to gather customer expectations, room set up and menu requirements.
- Work with the chef team to ensure all special diets and allergens are managed on live event days.
- Ensure all H&S policy and procedures are followed.
- Support the People Operations team in the recruitment, selection, induction and retention practices for the C&E department.
- Take the lead for C&E team welfare and engagement activities.
- Generate and cost new ‘look and feel’ ideas to uplift service styles for C&E.
Qualifications
- Some experience of delivering live conferences, meetings and events.
- A positive, approachable and a trouble shooter.
- Strong organisation, communication and computer skills.
- The ability to communicate at all levels and meet deadlines.
- A self‑starter; motivated by a passion for quality and great service delivery.
Benefits
- Competitive salary and full company benefits.
- 23 days annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
- Free on-site parking.
- Opportunity to work across major sporting and hospitality events nationwide.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses employer: Levy
Join us as an Operations Manager at the prestigious Newmarket and Huntingdon Racecourses, where you'll be part of a vibrant team dedicated to delivering exceptional hospitality at iconic venues. With a strong focus on employee wellbeing, competitive benefits, and ample opportunities for professional growth, we foster a supportive work culture that values passion and quality service. Experience the thrill of working in a dynamic environment while enjoying perks like healthcare support, generous leave policies, and the chance to engage in major sporting events across the country.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your passion for hospitality. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Showcase your hands-on experience! When discussing your background, highlight specific examples of how you've successfully managed events or teams. This will demonstrate your ability to deliver outstanding service in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses
Some tips for your application 🫡
Show Your Passion:We want to see your enthusiasm for hospitality and events in your application. Share specific experiences that highlight your passion for delivering outstanding service, especially in a fast-paced environment like ours.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Manager role. Highlight any relevant experience in managing teams, delivering events, or working in hospitality to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be sure to mention how your background aligns with our needs and what excites you about working at Newmarket and Huntingdon Racecourses.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Levy
✨Know Your Venue
Familiarise yourself with Newmarket and Huntingdon Racecourses. Understand their history, the types of events they host, and what makes them unique. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Hospitality Experience
Prepare specific examples from your past roles where you've successfully managed events or teams. Highlight your ability to troubleshoot issues on the spot and how you've ensured exceptional service delivery. This will illustrate your hands-on approach and suitability for the Operations Manager position.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with various stakeholders, being able to communicate effectively at all levels is crucial. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and professional.
✨Engage with the Team Spirit
Demonstrate your understanding of team dynamics and how you can contribute to team welfare and engagement. Be ready to discuss ideas for uplifting service styles and fostering a positive work environment. This shows that you’re not just focused on operations but also on building a strong team culture.
