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- Tasks: Lead retail and logistics at the iconic Old Trafford stadium, ensuring top-notch service and operations.
- Company: Join Levy UK & Ireland, part of Compass Group, a leader in hospitality.
- Benefits: Up to £50,000 salary, 23 days annual leave, healthcare, and family benefits.
- Why this job: Be part of Manchester United's legacy and drive success in a high-performance environment.
- Qualifications: Experience in retail, hospitality, and logistics with strong leadership skills.
- Other info: Inclusive workplace celebrating individuality and offering career growth opportunities.
The predicted salary is between 50000 - 50000 £ per year.
Old Trafford, Manchester United | Full-Time / Permanent
Up to £50,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, and more.
We’re looking for an experienced Head of Retail and Logistics to lead both front of house retail and back of house logistics at Manchester United, arguably the world’s most storied football club. This is a rare opportunity for a leader in stadium retail and event operations to help us drive success at one of the world’s most iconic stadiums, Old Trafford.
As Head of Retail and Logistics you play a key role in ensuring best-in-class service, readiness, and customer experience, ultimately driving F&B operational excellence behind the scenes. Old Trafford is more than a stadium, it’s a global landmark, and home to Manchester United’s 146 year old heritage.
At Levy, we bring experiences to life at some of the world’s most iconic stadiums and venues, and our multi‑year agreement with Manchester United is no exception. At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high‑performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. Together, we are excited to bring in passionate people who share our joint vision and drive for success.
Head of Retail and Logistics – The role- Oversees logistics, procurement, and stock control to optimise availability, reduce waste, and ensure compliance
- Drives financial performance, owning P&L, controlling costs, and maximising revenue and spend per head
- Builds and leads high‑performing teams, managing recruitment, training, and workforce planning at scale
- Manages client and stakeholder relationships, delivering reporting, innovation, and continuous improvement
- Champions health, safety, compliance, and sustainability across all operations
- Uses data and technology to improve efficiency, forecasting, and operational performance
- Ensures robust event planning, logistics coordination, and emergency preparedness
- Proven experience across retail, hospitality and logistics/supply chain – multisite, stadium or event catering environments
- A background in retail and beverage including managing logistics and procurement operations
- Strong commercial acumen with the skills to manage budgets, P&L drivers and deliver financial targets
- An inspiring leader who can motivate and develop large, shift‑based teams including casual workers
- Excellent planning and organisational skills with capacity to manage competing priorities across multiple sites and events
- Strong analytical skills – able to interpret COS, VPM, yield and POS data to inform decisions
- Excellent stakeholder/vendor management and negotiation skills
- Sound knowledge of HSE, food safety and licensing requirements
- IT literate; comfortable with inventory and rostering systems and producing management reports.
- Flexible availability to work evenings, weekends and event days; able to travel between venues as required.
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Head of Retail and Logistics – Manchester United employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail and Logistics – Manchester United
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Manchester United or similar venues. Attend events, join relevant groups, and don’t be shy about asking for informational interviews.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in retail and logistics. Use data and examples to demonstrate how you've driven success in previous roles.
✨Tip Number 3
Ace the interview! Research Manchester United’s values and culture, and be ready to discuss how you can contribute to their goals. Practice common interview questions and prepare some thoughtful ones of your own.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Levy and being part of something special at Old Trafford.
We think you need these skills to ace Head of Retail and Logistics – Manchester United
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Retail and Logistics role. Highlight your experience in retail, logistics, and team management, and don’t forget to showcase any relevant achievements that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role at Manchester United and how your skills can help elevate our operations. Keep it engaging and personal!
Showcase Your Leadership Skills: As a leader, it’s crucial to demonstrate your ability to motivate and develop teams. Share specific examples of how you’ve built high-performing teams in the past and how you plan to do the same with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Levy
✨Know Your Stuff
Make sure you’re well-versed in retail and logistics, especially in a stadium or event setting. Brush up on your knowledge of procurement, stock control, and financial performance metrics like P&L. This will show that you understand the core responsibilities of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and led high-performing teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This is crucial for a role that involves managing large, shift-based teams.
✨Be Data Savvy
Familiarise yourself with key data points like COS, VPM, and yield. Be ready to discuss how you’ve used data to drive operational improvements in previous roles. This will demonstrate your analytical skills and ability to make informed decisions.
✨Understand the Culture
Research Manchester United and Levy’s values and mission. Be prepared to discuss how your personal values align with theirs, especially around collaboration and continuous growth. Showing that you’re a good cultural fit can set you apart from other candidates.