At a Glance
- Tasks: Lead and develop a dynamic Sales & Events team while managing high-value client accounts.
- Company: Join Levy UK & Ireland, a leader in hospitality and event management.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Be part of a diverse team committed to sustainability and exceptional guest experiences.
- Why this job: Make an impact in a vibrant environment that values creativity and teamwork.
- Qualifications: Experience in events management and strong leadership skills required.
The predicted salary is between 37800 - 46200 £ per year.
Senior Sales & Event Manager - Excel, London, E16 1XL | Full-Time / Permanent
+ excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for...
An experienced Senior Sales & Events Manager to lead, coach and develop a team of Sales & Events Managers, Executives and Coordinators at Ex Ce L London Hospitality (ELH).
You will be responsible for driving the commercial performance, client experience and operational accuracy of the team's event portfolio, while also managing your own portfolio of high-value accounts and acting as a senior point of contact for key clients.
People leadership is at the heart of this role, setting clear expectations, managing workloads, developing talent and building a cohesive, high-performing team.
Working closely with the Commercial team, you will support targets and forecasting, while balancing hands‑on account management with team leadership.
You will also act as a senior escalation point for clients and deputise for the Head of Sales & Events when required.
We are Levy
We are a visionary venue partner.
We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Ex Ce L London we bring experiences to life with passion and precision.
Our mission is to succeed the right way.
From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
- Senior Sales & Event Manager - The Role
- Lead, coach and develop the Sales & Events team, setting clear objectives, managing performance and supporting individual growth and succession planning.
- Build a high-performing, motivated team through regular communication, feedback, recognition and effective workload management.
- Manage a portfolio of high-value client accounts, acting as a senior point of contact and escalation lead for complex queries and complaints.
- Build strong client relationships, ensuring exceptional customer experiences and gathering feedback to drive continuous improvement.
- Drive commercial performance and revenue growth, monitoring sales targets, identifying opportunities and encouraging upselling and cross-selling.
- Oversee event planning and delivery across the team, ensuring tailored proposals, effective pre-event coordination and successful event execution.
- Work collaboratively with internal departments, including Operations, Culinary, Logistics, Staffing, AV and Finance, to ensure effective communication and seamless event delivery.
- Monitor financial performance, forecasting, pipeline accuracy and debtor control, escalating any commercial, financial or operational risks.
- Maintain high standards of operational accuracy, ensuring proposals, event documentation, handovers and compliance procedures are completed correctly and on time.
- Champion innovation and sustainability, developing new event concepts, improving team processes and embedding ESG practices while ensuring compliance with all company policies and regulations.
What We're Looking For
- GCSE (or equivalent) qualifications in English and Maths; an HND/Degree in Events, Hospitality or a related subject is desirable.
- Significant experience managing event portfolios and client accounts end-to-end at Sales & Events Manager level or equivalent.
- Proven experience leading, supervising or developing teams within a sales, events or hospitality environment.
- Demonstrable track record of achieving revenue targets, sales conversions and commercial objectives.
- Experience in exhibitions, conferences or large-venue catering is desirable, alongside knowledge of CRM and booking systems.
- Excellent communication and interpersonal skills, with the confidence to engage and influence senior stakeholders.
- Strong leadership and coaching abilities, including providing constructive feedback and adapting management style to individuals.
- Excellent organisational and planning skills, with strong commercial awareness, forecasting and understanding of costs and margins.
- Confident, approachable and empathetic, with the ability to remain calm, decisive and solutions-focused under pressure.
- Self-motivated and ambitious, with a passion for quality service, creative thinking and collaboration, and flexibility to work evenings and weekends when required.
- What You'll Get In Return
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences ? and shape the future of hospitality.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Senior Sales & Event Manager - Excel in London employer: Levy
Levy UK & Ireland, part of Compass Group, is an exceptional employer that champions creativity and sustainability in the culinary arts. As a Retail Head Chef at the prestigious AELTC Wimbledon, you'll enjoy a vibrant work culture that prioritises individual growth, offering extensive benefits such as healthcare, generous leave, and professional development opportunities. Join a passionate team dedicated to delivering unforgettable experiences while making a positive impact on the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales & Event Manager - Excel in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Levy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Levy
Don't be shy about reaching out to Levy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Sales & Event Manager - Excel in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Levy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Levy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
