At a Glance
- Tasks: Drive sales and build relationships at the iconic QEII Centre in Central London.
- Company: Join Levy UK & Ireland, a leader in hospitality and catering.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Great career growth opportunities in a vibrant, inclusive environment.
- Why this job: Be part of a diverse team creating unforgettable experiences for clients.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 29700 - 36300 £ per year.
- Job Title
- QEII Sales Account Manager
- Responsible to
- Head of Sales
- Location
- OEII at the QEII Centre
- Department
- Sales/ Marketing
Competitive salary + excellent benefits including healthcare, wellbeing support, 20 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for...
The QEII Centre is the largest dedicated conference and exhibition space in Central London and we are looking for an enthusiastic Sales Account Manager with an eye for customer service and a passion for building customer relationships.
You will be responsible for the selling of the facilities at QEII Centre to the corporate and agency market, employing sales skills to achieve room hire and catering spend revenue targets.
You will be responsible for the research of clients and events to follow up whilst utilizing proactive skills and maintaining high levels of client satisfaction.
We are Levy
We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Ex Ce L London - we bring experiences to life with passion and precision.
Our mission is to succeed the right way.
From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
- Sales Account Manager - The Role
- Act as an ambassador for QEII Taste within the commercial team, maintaining strong understanding of catering options and building effective relationships with the Taste team through the venue.
- To professionally and effectively employ sales and account management skills to achieve targeted room hire revenue and catering spend from both core (conference and meetings) and non-core events (all other events including dinners, fashion shows, product launches etc.)
- To act as the first point of contact for clients enquiring about using the Centre; handling incoming enquiries in a friendly, professional and efficient manner according to BDRC guidelines and ensuring that all information is accurately captured on the CRM system.
- To prepare informative bespoke proposals that fully meet the client’s objectives and brief.
- To follow up all enquiries within the required time frames recording the details on the CRM system.
- To conduct engaging, informative show rounds of the venue, selling the full range of services including catering and AV and giving the client confidence that the Centre is the best choice of venue for their event.
- To negotiate within defined parameters where necessary gaining confirmation from the client that they wish to proceed.
- To prepare contracts and all necessary paperwork for the event.
- To arrange and attend a handover meeting to pass the client on to the operational team.
- To undertake proactive research and activity to gain new clients for the Centre.
- To expand and maintain an accurate and current UK client database.
- Represent the QEII Centre at tradeshows and conferences following up all leads within agreed time-scales.
- Advise Head of Sales regarding client feedback/comments relating to product content and pricing as well as Centre performance.
- To ensure contracted client events are handed over to Event Management and Operational teams with a comprehensive analysis of client needs, objectives and potential secondary sales opportunities
- Participate in sales team and management team workshops and business management and planning forums and activities.
- Maintain accurate records of all contacts with clients and associated CRM systems.
- Undertake any reasonable duties as specified by the Head of Sales or Director of Sales & Marketing.
- To actively upsell each event to maximise profitability and sales
- Forecasting projected sales for each event and updating on a regular basis for weekly forecast meetings
- Oversee inbox management, ensuring all enquiries receive a timely and professional response within established service standards (typically within 24 hours)
- Support the Head of Sales in optimising diary and schedule management, ensuring alignment with demand patterns and departmental priorities.
Promote transparent dialogue with management and lead through example in applying new policies.
- Act as the Departmental Trainer, leading the onboarding and training of new team members.
- Cover for the Head of Sales during absences, maintaining operational oversight and team performance.
- Act as the Venue Healthcare Champion, overseeing compliance, training, and best-practice implementation related to venue healthcare standards
- Manage the Cvent platform, with responsibility for system oversight, optimisation, and user assistance
- Support the Head of Sales by managing additional requests and providing assistance when needed.
What We're Looking For
- Self-motivated
- Proven experience in a similar Sales role
- Self-confident approachable individual who can prioritise, excellent organisation and time management skills
- Excellent written and verbal communication skills
- Computer literate with knowledge of CRM systems
- Strong communication and interpersonal skills
- To maintain a positive attitude to Health & Safety in carrying out personal responsibilities and to co-operate with the Health & Safety/local rules/codes of practice relating to Health & Safety matters
- What You'll Get In Return
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences - and shape the future of hospitality.
Levy UK + Ireland is part of Compass Group UK & Ireland.
It is the market leader in the provision of legendary food and drink experiences at some of the UK and Ireland's most significant sporting, arena, and leisure venues.
Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue.
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
Together, we create unforgettable experiences - and shape the future of hospitality.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our streng
Sales Account Manager | QEII in London employer: Levy
Levy UK & Ireland, part of Compass Group, is an exceptional employer that champions creativity and sustainability in the culinary arts. As a Retail Head Chef at the prestigious AELTC Wimbledon, you'll enjoy a vibrant work culture that prioritises individual growth, offering extensive benefits such as healthcare, generous leave, and professional development opportunities. Join a passionate team dedicated to delivering unforgettable experiences while making a positive impact on the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager | QEII in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Account Manager | QEII at Levy, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Levy. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Account Manager | QEII. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Account Manager | QEII in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Levy:When writing your cover letter, make sure to tailor your message specifically for Levy. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Levy
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Levy that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Levy that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Levy’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
