At a Glance
- Tasks: Lead the staff canteen, ensuring top-notch food service and hygiene standards.
- Company: Join Levy, a leader in catering at iconic venues like Excel London.
- Benefits: Enjoy a competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Be part of an inclusive team that values creativity and personal growth.
- Why this job: Make a real impact in a vibrant team while promoting great food and wellbeing.
- Qualifications: Experience in catering supervision and strong leadership skills required.
The predicted salary is between 33098 - 33098 £ per year.
Full-Time / Permanent £33,098 + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.
Overview
Levy is the sports, events, and venue catering specialist of Compass Group, delivering outstanding food and hospitality at some of the UK’s most iconic venues, including Excel London. We are passionate about great food, exceptional service, and doing the right thing — with sustainability, wellbeing, and inclusion at the heart of everything we do. We are also proud to be paying all team members at least the Real Living or London Living Wage.
Role Purpose
We are seeking an experienced Catering Lounge Supervisor to lead the staff canteen operation on a full-time basis (40 hours per week). You will ensure high-quality food service, strong hygiene standards, and smooth day-to-day operations while leading and developing a motivated team.
Key Responsibilities
- Oversee daily staff canteen operations, ensuring smooth service delivery
- Lead, train, and support kitchen and front-of-house teams
- Work with chefs to deliver varied menus, including dietary requirements
- Maintain food safety, hygiene, and H&S compliance (HACCP standards)
- Manage stock control, ordering, and waste reduction
- Support budgeting and cost control to drive efficiency
- Respond to staff feedback and maintain excellent service standards
- Coordinate staffing and service flow during peak/off-peak periods
- Support team development and performance management
- Introduce ideas to improve service and enhance staff experience
What We’re Looking For
- Experience in a similar catering or hospitality supervisory role
- Strong leadership and team management skills
- Knowledge of food safety, hygiene, and H&S standards
- Ability to work in a fast-paced, high-volume environment
- Strong organisational and communication skills
- Experience in stock, cost control, and budgeting
- Passion for great food and staff wellbeing
Desirable
- Level 3 Food Hygiene Certificate (or willingness to gain)
- Experience in large-scale catering or venue environments
- Knowledge of allergens and dietary requirements
What You’ll Get In Return
- Competitive salary with bonus and full company benefits
- 23 days’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why Join Us
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Catering Lounge Supervisor - Excel London employer: Levy
Levy UK & Ireland, part of Compass Group, is an exceptional employer that prioritises employee wellbeing and development. With a strong focus on sustainability and inclusion, we offer competitive salaries, comprehensive benefits, and a supportive work culture at Excel London, where you can thrive in a dynamic environment while leading a passionate team dedicated to outstanding food and service.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Lounge Supervisor - Excel London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Levy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Levy
Don't be shy about reaching out to Levy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Lounge Supervisor - Excel London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Levy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Levy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
