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- Tasks: Support catering operations and deliver exceptional hospitality experiences at Brentford FC.
- Company: Join Levy UK & Ireland, a leader in innovative hospitality solutions.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Flexible hours and excellent career development opportunities await you.
- Why this job: Be part of a passionate team creating unforgettable experiences in a vibrant stadium.
- Qualifications: Experience in hospitality, strong leadership, and a passion for food.
The predicted salary is between 40000 - 40000 ÂŁ per year.
Overview
ÂŁ40,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a hands-on Assistant Hospitality Manager to join our passionate and dedicated team at Brentford GTech Community Stadium, a state-of-the-art conference and events venue and home of Brentford Football Club. In this exciting role, you will play a key role in supporting the catering operation on-site at this buzzing stadium across hospitality lounges on matchdays, and the planning and delivery of Conference and Events (C&E) business on non-matchdays.
As Assistant Hospitality Manager, you will ensure that all aspects of the lounge and C&E operation are delivered in a quality, customer-focused manner combining attention to detail and experience excellence whilst striving to exceed guest expectations. This is an amazing opportunity for a food and beverage professional, who loves to share and absorb knowledge.
We are Levy, a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
Assistant Hospitality Manager - The role
- Working closely with the Head of Hospitality to deliver and plan hospitality focused events for match days, conferences, and events.
- Facilitating day-to-day operations, ensuring that we are striving to exceed client and guest expectations.
- Management of all allocated C&E events as required and rostered, ensuring operational P&L and system paperwork is completed (e.g UBEYA, RTS, POS).
- Overseeing and delivering the set up of all match day hospitality lounges, including management of variable team and hands-on delivery within a Hospitality lounge for all home games.
- Inspiring your team members as an ambassador for the business, delivering exceptional service to our clients and guests.
- Supporting the wider events team handling the development of our people to ensure we have the right people in the right roles.
- Driving innovation across products, customer journey, food/market trends, competitor analysis.
- Creating SOPs for all event deliverables.
- Ensuring allergies and specific dietary requirements are held as a priority when liaising with kitchen and staff are briefed accordingly.
- Maintaining and developing key relationships with both internal and external clients and co-workers alike.
What We're Looking For
- Previous experience working in a hands-on conference and events focused hospitality role within luxury hotel or venue.
- A real people person with strong leadership qualities - an excellent communicator with previous experience in managing multiple team members.
- Positive and passionate focus on food – a natural flair for hospitality.
- Strong organisation skills and commercial awareness – sees beyond the obvious and is resourceful in seizing opportunities and solving problems.
- Credible, champions and grows guest and client relationships.
- Standards and quality driven hands-on management style.
- Effective team player, with a “can-do” attitude.
- Assertive, calm, works well under pressure.
- Motivated by a passion and desire for quality and great service delivery that add to the guest experience.
- A background in stadium or event catering is a bonus!
- Personal circumstances must allow working flexible hours to align with stadia activity.
What You’ll Get In Return
- Competitive salary with discretionary bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences – and shape the future of hospitality.
Assistant Hospitality Manager - Brentford FC in London employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hospitality Manager - Brentford FC in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up social media groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an interview, let your passion for hospitality shine through. Share your experiences and how you can bring value to their team at Brentford FC.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Levy at Brentford FC, and express your interest. A friendly email or message can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Understand what makes Brentford FC unique and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re all about.
We think you need these skills to ace Assistant Hospitality Manager - Brentford FC in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely love creating amazing experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and events. We’re looking for someone who can hit the ground running, so showcase your skills and achievements that align with the Assistant Hospitality Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team at Brentford FC.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Levy at Brentford GTech Community Stadium.
How to prepare for a job interview at Levy
✨Know Your Venue
Before the interview, do your homework on Brentford FC and the GTech Community Stadium. Familiarise yourself with their hospitality offerings, recent events, and any unique features of the venue. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As an Assistant Hospitality Manager, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your communication style and how you motivate others to deliver exceptional service.
✨Demonstrate Your Passion for Food and Beverage
Since this role focuses heavily on food and beverage, be ready to discuss your passion for hospitality and any relevant experiences. Share insights on current food trends or innovative ideas you have for enhancing guest experiences, showing that you're not just knowledgeable but also enthusiastic.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle unexpected challenges. Think of specific instances where you've had to manage difficult situations or exceed client expectations, and be ready to explain your thought process and outcomes.