At a Glance
- Tasks: Lead and coordinate high-profile events, ensuring exceptional service and operational excellence.
- Company: Join Levy UK&I, a leader in the hospitality industry with a vibrant team culture.
- Benefits: Enjoy competitive pay, healthcare perks, 23 days' leave, and discounts on entertainment and travel.
- Other info: Flexible hours with opportunities for growth and professional development.
- Why this job: Make your mark in the events industry while developing your skills and career.
- Qualifications: Experience in event management and strong leadership skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Event Manager at Levy UK&I is responsible for facilitating day to day operations on client events, ensuring we are meeting expectations in line with our Signature service standards. As an Event Manager, you will support the Senior Event Manager and Head of Convention Events in planning, coordinating and delivering a diverse calendar of high-profile events. You will lead and motivate a large and varied team, including Floor Managers, Supervisors and Casual Team Members.
Key Responsibilities
- Lead the operational delivery of all exhibitions, banquets, internals, corporate events and hospitality functions, ensuring consistent implementation of standards and excellence in service delivery.
- Own your allocated events from concept to completion, ensuring flawless delivery.
- Work closely with the Head of Convention, Senior Event Manager and Account Management team to ensure all operational requirements are met.
- Monitor service delivery throughout events and respond proactively to operational challenges.
- Conduct operational briefings and debriefs with teams before and after events with a continuous improvement mindset.
- Maximise profitability through team management and deployment, upselling at all opportunities and ensuring management of stock control.
- Knowledgeable of all venue products and able to advise in a professional manner.
- Maintain H&S compliance and lead a health & safety culture.
- Identify training needs and carry out on the job training.
- Assist with the financial management of all event labour scheduling and work closely with Staffing team to effectively manage labour spends and forecasting.
- Ensure that positive and healthy relationships exist with the client and guests before, during and post event.
- Support the Head of Convention in the achievement of sales revenue and targets for the department.
- Drive sales and offer in your area of responsibility.
- Develop and apply strong financial awareness to proactively identify and support the reduction of wastage, mitigate risk of theft, and protect overall departmental profitability.
- Support effective deployment to maximise labour and operational efficiency and in line with business requirements and budgets.
- Identify opportunities to improve productivity and enhance guest satisfaction.
- Ensure compliance with all company, venue and statutory health and safety requirements.
- Ensure food safety, allergen management and licensing requirements are consistently met.
- Conduct operational checks and ensure safe working practices are always followed.
Essential Skills
- Previous experience in a similar role within the catering or food service industry.
- Experience managing a team, supervisors and team leaders.
- Experience in operating large scale bespoke events.
- Strong knowledge of food allergens, dietary restrictions, and food safety regulations.
- Excellent communication and interpersonal skills.
- Proficient in MS Office (Essential) and Event Management Systems (Preferred).
- Very detail-oriented and highly organized.
- Ability to work collaboratively with a diverse team.
- Problem-solving skills to address issues effectively.
- Exceptional attention to detail.
Personal Attributes
- Passionate about hospitality and guest experience with a creative and innovative mindset.
- Positive, energetic and hands-on leadership style.
- Strong attention to detail.
- Highly organised and adaptable.
- Commercially aware and results driven.
- Consistently adheres to company uniform standards and always maintains a high level of professionalism.
- A team player who leads by example.
Hours of Work
Hours will be determined by the needs of the business and in accordance with the Working Time Regulations. Due to the nature of the events industry, flexibility to work evenings, weekends and public holidays will be required.
Benefits
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
- Aviva Digicare - Free annual healthcare check.
- Exclusive Benefits & Wellbeing site (Perks at Work).
- Entertainment discounts - up to 55% off cinema tickets.
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%).
- Travel discounts - Discounts with holiday companies such as TUI and Expedia.
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
- Meals on duty.
- Vodafone discounts.
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- 23 days + BH's and additional day off for your birthday.
- 2 days additional leave, following return from Maternity leave during first year back.
- Competitive and supportive family benefits.
- Day off for baby's first birthday.
- Holiday purchase scheme.
- On-going training & development and career pathways.
- Professional subscriptions paid.
- Financial wellbeing programme and preferred rates on salary finance products.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Event Manager | Liverpool Experience Campus employer: Levy
Levy is an exceptional employer, offering a vibrant work culture at The Kia Oval in London where teamwork and innovation thrive. With a competitive salary of £31,000, comprehensive healthcare, wellbeing support, and generous annual leave, employees are encouraged to grow and develop their skills in a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Event Manager | Liverpool Experience Campus
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Event Manager | Liverpool Experience Campus
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Levy
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Levy. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.