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- Tasks: Lead food and beverage operations at Leicester Tigers, ensuring a world-class hospitality experience.
- Company: Join Levy UK & Ireland, part of the world's largest catering company.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and perks like discounts and meals on duty.
- Why this job: Be part of an iconic rugby club and make a real impact in hospitality.
- Qualifications: Experience in large venues, strong leadership skills, and a passion for food and hospitality.
- Other info: Dynamic role with opportunities for growth in a supportive, inclusive environment.
The predicted salary is between 42000 - 84000 £ per year.
£60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
This is a high‐profile leadership opportunity to lead Levy's food and beverage operations at Leicester Tigers, one of the most iconic and respected rugby clubs in world sport. You will have full accountability for delivering a world‐class hospitality and matchday food and beverage experience across the stadium, conferences and events, and premium hospitality spaces, working in close partnership with Leicester Tigers to enhance the club's reputation for excellence on and off the pitch.
Key Responsibilities- Work in partnership with Leicester Tigers and Levy leadership to define and deliver the food and beverage strategy, translate strategic objectives into clear operational and commercial plans with measurable outcomes, and identify market trends and competitor activity.
- Support and deliver capital investment, refurbishment and concept development across the stadium estate.
- Take full ownership of all day‐to‐day food and beverage operations, including matchdays, non‐matchday events and conferences.
- Oversee a diverse portfolio of offers: retail concessions, bars, premium hospitality and bespoke event catering.
- Drive continuous improvement in quality, consistency, service standards and guest experience while ensuring brand standards are consistently delivered.
- Maintain full compliance with health & safety, food safety and legal requirements, and manage supplier and contractor relationships for value, quality and cost efficiency.
- Lead, inspire and develop a large team of permanent and casual colleagues, creating a high‐performance, guest‐focused culture aligned with Levy and Leicester Tigers values.
- Oversee workforce planning, recruitment, training and deployment to meet fluctuating event demands, embed performance management and succession planning frameworks, and champion engagement, wellbeing, recognition and inclusion with full HR and legal compliance.
- Hold full P&L accountability, deliver robust budgeting, forecasting and financial control, analyse trading performance and financial data to identify growth opportunities, and work with Levy's culinary, commercial and marketing teams to drive product development and increase spend per head.
- Proven background in stadiums, arenas, major sporting venues or large live‐event environments.
- Strong commercial and financial acumen with demonstrable P&L accountability.
- Experienced in leading large, diverse teams, including permanent and casual workforces.
- Track record of delivering change, transformation and continuous improvement initiatives.
- Confident stakeholder manager with experience working with high‐profile clients.
- Excellent communication and influencing skills at all levels.
- Passionate about food, hospitality and delivering memorable guest experiences.
- Highly organised, adaptable and comfortable managing competing priorities in a fast‐paced environment.
- Resilient, solutions‐focused and calm under pressure.
- Flexible to work evenings, weekends and matchdays in line with the sporting calendar.
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, birthday off, and a holiday purchase scheme.
- Healthcare and wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: 2 additional days leave after returning from maternity leave, day off for your baby's first birthday, and enhanced family leave.
- Perks and discounts: shopping, entertainment and travel discounts, 20% off Nuffield Health, 10% off PureGym memberships.
- Financial wellbeing: pension scheme, life assurance, preferred rates on salary finance products.
- Development opportunities: professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
General Manager in Leicester employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Leicester Tigers or Levy. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the club's values and recent events. Show us you’re passionate about food and hospitality, and how you can enhance the matchday experience!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. We want to hear about your leadership style and how you’ve driven change in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Leicester Tigers.
We think you need these skills to ace General Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in food and beverage operations, especially in high-profile venues like stadiums. We want to see how your skills align with our mission at Leicester Tigers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can enhance the guest experience at Leicester Tigers. Be genuine and let your personality come through!
Showcase Your Leadership Skills: As a General Manager, you'll be leading a diverse team. Share examples of how you've inspired and developed teams in the past. We love seeing candidates who can create a high-performance culture while keeping everyone engaged and happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Levy
✨Know Your Stuff
Before the interview, dive deep into the Leicester Tigers and Levy's food and beverage operations. Understand their current strategies, recent events, and any challenges they might be facing. This knowledge will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a diverse team. Prepare examples of how you've successfully managed large teams in the past, focusing on your ability to inspire, develop talent, and create a high-performance culture. Be ready to discuss specific initiatives you've implemented that led to positive change.
✨Demonstrate Financial Acumen
Since P&L accountability is key for this role, brush up on your financial skills. Be prepared to discuss how you've managed budgets, analysed trading performance, and identified growth opportunities in previous roles. Use concrete numbers and outcomes to illustrate your success.
✨Engage with Their Values
Levy and Leicester Tigers value inclusivity and guest experience. During the interview, express your passion for hospitality and how you align with their values. Share stories that highlight your commitment to delivering memorable experiences and fostering an inclusive environment for both staff and guests.
