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- Tasks: Design and implement training initiatives to enhance guest experiences and service standards.
- Company: Join Levy UK + Ireland, part of Compass Group, delivering legendary hospitality at top venues.
- Benefits: Enjoy healthcare perks, meals on duty, generous leave, and ongoing training opportunities.
- Why this job: Be part of a diverse team creating memorable events while fostering an inclusive workplace culture.
- Qualifications: Experience in a similar role with strong interpersonal skills and a self-starter attitude required.
- Other info: Flexible working hours and a focus on sustainability and wellbeing are key aspects of our culture.
The predicted salary is between 29000 - 38000 £ per year.
ExCeL London, the home of world leading events, is enjoying a period of significant growth and is set to become Europe's largest connected convention centre with the opening of a new extension in Autumn 2024, increasing capacity by 25%. To support this exciting expansion, we are growing our world class hospitality team that will help to deliver over 400 leading industry events every year. ExCeL London Hospitality caters for the biggest, most influential events in the UK, from executive meetings to large scale conferences and exhibitions. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service.
Purpose of the role: To support the provision of legendary experiences to our guests through the design and implementation of training initiatives which are both aligned to mandatory legal requirements and strategic context set by the Training Manager. To train and upskill individuals in the business to ensure high standards are being achieved and service results are being improved. To foster a positive and inclusive work environment by leading Diversity and Inclusion initiatives and organising creative events. To bring CARE to life within our business and embed CARE culture in everything we do.
About you:
- Previous experience in a similar role with exposure to a customer-facing operational role.
- Preferably has had prior experience in managing a Learning Management Platform.
- Exposure in supporting the delivery of a training session or organising an employee engagement activity.
- Strong interpersonal skills and ability to build relationships with key stakeholders at all levels.
- Ability to motivate others and collaborate effectively.
- Self-starter with strong time management skills.
- Strong planning skills and forward-looking approach.
- Excellent administrative and organisational skills.
- High attention to detail and accuracy.
- Being innovative and able to offer new ideas.
- Ability to work flexibly in line with business requirements.
We ensure that you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
- Aviva Digicare - Free annual healthcare check.
- Exclusive Benefits + Wellbeing site (Perks at Work).
- Meals on duty.
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- 23 days annual leave + BH's and additional day off for your birthday.
- 2 days additional leave, following return from Maternity leave during first year back.
- Competitive and supportive family benefits.
- Day off for baby's first birthday.
- Holiday purchase scheme.
- On-going training, development and career pathways.
About us: Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCeL London. We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do. At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Learning And Development Coordinator - London employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning And Development Coordinator - London
✨Tip Number 1
Familiarise yourself with the latest trends in Learning and Development. Understanding current methodologies and technologies can help you stand out during interviews, as you'll be able to discuss how you can implement innovative training solutions.
✨Tip Number 2
Network with professionals in the hospitality and events industry. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've successfully built relationships in previous roles. Being able to demonstrate your ability to collaborate and motivate others will be crucial for this position.
✨Tip Number 4
Research ExCeL London and its recent developments. Understanding their mission and values, especially around diversity and inclusion, will allow you to tailor your conversations and show that you're genuinely interested in contributing to their culture.
We think you need these skills to ace Learning And Development Coordinator - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development, particularly any roles that involved customer-facing operations. Emphasise skills like training delivery, stakeholder engagement, and your ability to foster a positive work environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for learning and development. Mention specific initiatives you've led or participated in that align with the role's focus on diversity and inclusion, as well as your approach to creating engaging training experiences.
Showcase Your Skills: Highlight your strong interpersonal skills and ability to motivate others. Provide examples of how you've successfully collaborated with stakeholders at various levels and how you’ve managed or supported training sessions in the past.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Levy
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in training and development. Highlight specific examples where you've successfully designed or delivered training initiatives, especially in a customer-facing environment.
✨Demonstrate Interpersonal Skills
Since the role requires strong interpersonal skills, think of instances where you've built relationships with stakeholders. Be ready to share how you motivated others and collaborated effectively in past roles.
✨Emphasise Your Organisational Skills
The position demands excellent planning and organisational abilities. Prepare to talk about how you manage your time and prioritise tasks, especially when juggling multiple training sessions or events.
✨Align with Company Values
Familiarise yourself with Levy UK + Ireland's commitment to diversity, inclusion, and sustainability. Be ready to discuss how you can contribute to these values and bring innovative ideas to the team.
