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- Tasks: Lead a team to deliver exceptional service at high-profile events.
- Company: Join the vibrant team at ExCeL London Exhibition Centre.
- Benefits: Earn £14.79 per hour with flexible hours and growth opportunities.
- Why this job: Be part of exciting events and showcase your leadership skills.
- Qualifications: Must be 18+, with previous hospitality leadership experience.
- Other info: Dynamic environment with a focus on customer service excellence.
£14.79 per hour,Regular Hours & Weekly Pay
About the Role:
We are looking for a motivated and experienced Hospitality Team Leader to join our team at the ExCeL London Exhibition Centre. This role is ideal for someone with leadership experience in the hospitality industry,ready to take charge and deliver exceptional service at high-profile events.
Key Responsibilities:
- Lead,supervise,and motivate a team of hospitality staff during events.
- Ensure the smooth running of food and beverage service operations.
- Monitor staff performance,provide guidance,and address any issues promptly.
- Handle alcohol responsibly and ensure team compliance with licensing laws.
- Maintain cleanliness,hygiene,and safety standards.
- Communicate effectively with event managers and clients to meet service expectations.
Requirements:
- Must be 18 years or older (due to serving alcohol).
- Previous experience in a hospitality supervisory or team leader role is essential.
- Able to work a minimum of 3-4 days per week,including evenings and weekends.
- Strong leadership,communication,and organizational skills.
- Ability to work well under pressure and in a fast-paced environment.
- Positive attitude and a commitment to excellent customer service.
What We Offer:
- Flexible zero-hours contract to fit around your schedule.
- An opportunity to lead at some of London\’s most exciting events.
- Competitive hourly pay £14.79 with opportunities for growth.
- A supportive and dynamic work environment.
How to Apply:
If you are an experienced leader with a passion for hospitality,we\’d love to hear from you. Please submit your CV and a brief cover letter outlining your leadership experience and availability.
Join us in delivering outstanding experiences at ExCeL London
HOSPITALITY TEAM LEADER – ExCeL London Exhibition Centre employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOSPITALITY TEAM LEADER – ExCeL London Exhibition Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on openings at ExCeL London or other venues.
✨Tip Number 2
Show off your leadership skills during interviews. Be ready to share specific examples of how you've motivated teams and handled challenges in fast-paced environments. This will help us see you as the perfect fit for leading our hospitality staff.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios that could arise during events, like managing a busy service or resolving customer complaints. This will demonstrate your ability to think on your feet.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at ExCeL London.
We think you need these skills to ace HOSPITALITY TEAM LEADER – ExCeL London Exhibition Centre
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your leadership experience in hospitality. We want to see how you've motivated teams and delivered exceptional service, so tailor it to showcase your relevant skills and achievements.
Write a Personalised Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our needs at ExCeL London. Keep it concise but impactful!
Show Off Your Availability: Since we need someone who can work 3-4 days a week, including evenings and weekends, be clear about your availability in your application. This helps us understand how you fit into our schedule.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at ExCeL London!
How to prepare for a job interview at Levy
✨Show Your Leadership Skills
As a Hospitality Team Leader, you'll need to demonstrate your leadership experience. Prepare specific examples of how you've successfully led a team in the past, especially in high-pressure situations. This will show that you can motivate and guide staff effectively.
✨Know the Venue and Events
Familiarise yourself with the ExCeL London Exhibition Centre and the types of events they host. Being knowledgeable about the venue will help you answer questions confidently and show your genuine interest in the role and the company.
✨Emphasise Customer Service
Exceptional customer service is key in hospitality. Be ready to discuss how you've handled difficult situations with customers and what steps you took to ensure their satisfaction. This will highlight your commitment to delivering outstanding experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of examples where you've had to make quick decisions or resolve conflicts, as this will showcase your capability to maintain smooth operations during events.