At a Glance
- Tasks: Deliver warm, engaging service across restaurant, bar, and events at a premium members club.
- Company: Join Levy at The Conduit, a vibrant private members club in Covent Garden.
- Benefits: Enjoy healthcare perks, discounts, meals on duty, and competitive family benefits.
- Other info: Flexible hours with opportunities for ongoing training and career growth.
- Why this job: Be part of a dynamic team and enhance your hospitality skills in a unique environment.
- Qualifications: Previous hospitality experience and a passion for guest service are essential.
The predicted salary is between 12 - 15 £ per hour.
Department: Front of House / Hospitality Operations
Reports To: Department Managers
Contract: Part Time – 24 Hours per Week
Levy at The Conduit is a purpose‑driven private members club and hospitality environment in the heart of Covent Garden, bringing together food, culture, events and community within a dynamic and premium hospitality setting. Working in partnership with Levy UK, the hospitality operation delivers thoughtful service across restaurant, bar and events spaces, creating engaging experiences for members and guests throughout the club.
Purpose
The Hospitality Assistant plays a key role in delivering warm, professional and engaging service across multiple areas of the club, supporting the restaurant, bar and events operation. This is a hands‑on and varied role, ideal for someone with a good grounding in hospitality who enjoys working across different environments and delivering consistently high standards of guest experience. You will support the wider team across food and beverage service, member interaction and events, while continuing to broaden your skills within a private members club environment.
Key Responsibilities
- Guest Experience & Service
- Deliver warm, friendly and attentive service to members and guests
- Support service across restaurant, bar and event spaces as required
- Build positive relationships with members, creating a welcoming environment
- Maintain strong product knowledge across food, drinks and club offerings
- Confidently assist guests with recommendations and service requests
- Ensure high standards of presentation and professionalism at all times
- Restaurant, Bar & Events Support
- Support table service, bar service and event operations across the club
- Assist with setting up and resetting spaces for service and events
- Support smooth day‑to‑day operations during busy service periods
- Help maintain efficient communication between front of house, kitchen and events teams
- Assist with opening and closing duties where required
- Adapt confidently between different styles of service and operational areas
- Operational Standards
- Maintain high standards of cleanliness and organisation across FOH and BOH areas
- Ensure all service stations remain stocked and service‑ready
- Follow all health & safety, food hygiene and licensing procedures
- Support accurate handling of payments and operational procedures
- Report maintenance or operational issues promptly
- Team & Culture
- Work collaboratively with the wider hospitality and events teams
- Contribute positively to team culture and guest experience
- Be open to feedback, training and ongoing development
- Demonstrate flexibility and willingness to learn across different areas of the business
- Represent the values and standards of the club at all times
Skills & Experience
- Previous experience within hospitality, restaurant, bar or events environments
- Good all‑round understanding of hospitality operations
- Passion for guest experience and quality service
- Strong communication and interpersonal skills
- Comfortable working in a fast‑paced and varied environment
- Interest in developing skills within a private members club setting
Key Competencies
- Warm, engaging and personable
- Adaptable and flexible approach
- Positive and team‑oriented
- Calm under pressure
- Organised and reliable
- Enthusiastic about learning and development
Benefits
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- AvivaDigicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BHs and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On‑going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Hospitality Assistant | The Conduit employer: Levy
The Conduit is an exceptional employer, offering a vibrant and dynamic work environment in the heart of Covent Garden. As a Hospitality Assistant, you will benefit from a strong focus on employee growth through ongoing training and development opportunities, alongside a supportive team culture that values collaboration and feedback. With competitive benefits including healthcare support, generous leave policies, and exclusive discounts, The Conduit provides a rewarding workplace for those passionate about delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant | The Conduit
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Levy and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant | The Conduit
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Levy that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Levy.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Levy get a sense of who you are beyond your experience!
How to prepare for a job interview at Levy
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Levy and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
