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- Tasks: Lead F&B operations to create unforgettable guest experiences and drive commercial success.
- Company: Join Levy, part of Compass Group, the world's largest catering company, known for legendary hospitality.
- Benefits: Enjoy a competitive salary, 23 days annual leave, healthcare, and discounts on fitness memberships.
- Why this job: Be part of a vibrant team focused on sustainability, diversity, and creating memorable experiences.
- Qualifications: Proven leadership in hospitality, strong commercial skills, and a passion for exceptional guest service.
- Other info: Flexible working environment with opportunities for professional growth and development.
The predicted salary is between 31920 - 44384 £ per year.
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Join to apply for the F&B Event Premium Manager- NEC role at Levy
F&B Event Premium Manager– NEC, Birmingham| Full-Time / Permanent
£38152 + excellent benefits including healthcare, wellbeing support, 23 days\’ annual leave plus bank holidays, life assurance, meals on duty, and more.
We are Levy
Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focused on ‘doing the right thing’ for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We’re looking for…
Lead the Arena F&B operations team to deliver exceptional guest experience and commercial performance. Lead and embed strategic initiatives which deliver the Arena F&B strategic plan. Ensure the safety of our team and guests. Demonstrate commercial value to your direct reports, line manager, and leadership teams, in line with the One Compass vision, values, and overall business strategy.
Key Responsibilties
- Support Arena F&B General Manager in executing the Arena F&B strategic plan simply and efficiently to deliver profitable growth. Driving sales, ensuring efficient operations, and well controlled operational costs.
- Create a premium experience for our guests ensuring they receive a great experience through every touch-point of their premium journey.
- Create a fun & vibrant environment for our colleagues that naturally transfers to the customer experience
- Develop the guest experience through maintaining SOP standards and seeking new opportunities to enhance the experience.
- Key account manager for live event clients.
- Identify and implement sales driving and cost saving opportunities.
- Monitor performance – manage profit and loss, budgets, sales forecasting, and other key performance indicators to deliver operational excellence and enhance profitability.
- Support building labour plans and F&B orders for show/ event using sales forecasts provided from F&B General Manager & Head of Operations.
- Ensure all areas meet health & safety standards, comply with licensing policies and law.
- Coach Management Team and other team members to achieve their KPIs and maintain high standards across the business.
- Develop the guest experience through maintaining SOP standards and seeking new opportunities to enhance the experience.
- Create a positive and engaging working environment / culture, to attract, recruit and retain the best talent.
- Interact effectively and build positive relationships with all stakeholders.
Person Specfication
- Proven leadership experience in an operational role, preferably within a similar or relatable environment.
- Strong commercial acumen. A track record of identifying and implementing commercial opportunities and managing costs.
- Passionate about delivering amazing experiences for guests and upholding standards.
- Experience in budgeting, forecasting and financial analysis.
- A track record of leading and developing high-performing teams. Critical thinker challenges the status quo and drives change.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Strong problem-solving, decision-making, and organisational skills.
- Personal License holder is preferred but not essential
- DPS qualified is preferred but not essential
What you’ll get in return
- Competitive salary with bonus and full company benefits
- 23 days\’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits:
- 2 days’ additional leave after returning from maternity leave
- Day off for your baby’s first birthday
- Enhanced family leave
- Shopping, entertainment, and travel discounts
- 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing:
- Pension scheme
- Life Assurance
- Preferred rates on salary finance products
- Professional subscriptions
- Ongoing training and structured career pathways
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences – and shape the future of hospitality.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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F&B Event Premium Manager- NEC employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Event Premium Manager- NEC
✨Tip Number 1
Familiarise yourself with Levy's core values and mission. Understanding their commitment to sustainability, diversity, and exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in F&B operations. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved guest experiences in previous roles. Highlighting your commercial acumen and leadership skills will demonstrate your fit for the position.
✨Tip Number 4
Research the venues Levy partners with and understand their unique offerings. Being knowledgeable about these locations can give you an edge in conversations and show your genuine interest in the role.
We think you need these skills to ace F&B Event Premium Manager- NEC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in event settings. Use keywords from the job description to demonstrate that you meet the specific requirements of the F&B Event Premium Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional guest experiences. Mention specific examples from your past roles where you've successfully led teams or improved operational efficiency in a similar environment.
Highlight Leadership Skills: Since the role requires proven leadership experience, emphasise your ability to lead and develop high-performing teams. Provide examples of how you've motivated staff and created a positive working environment in previous positions.
Showcase Commercial Acumen: Demonstrate your strong commercial acumen by including examples of how you've identified and implemented cost-saving opportunities or driven sales growth in past roles. This will show Levy that you can contribute to their strategic goals.
How to prepare for a job interview at Levy
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with Levy's commitment to delivering exceptional service.
✨Demonstrate Commercial Acumen
Prepare to discuss your experience with budgeting, forecasting, and identifying cost-saving opportunities. Levy values strong commercial skills, so be ready to provide examples of how you've successfully managed operational costs while driving sales.
✨Highlight Leadership Experience
Since the role requires leading a team, be prepared to talk about your leadership style and how you've developed high-performing teams in the past. Share specific instances where you coached team members to achieve their KPIs and maintain high standards.
✨Emphasise Problem-Solving Skills
The fast-paced environment at Levy means challenges will arise. Be ready to discuss how you've tackled difficult situations in the past, showcasing your critical thinking and decision-making abilities. This will demonstrate your readiness to handle multiple priorities effectively.