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- Tasks: Lead event operations for thrilling match days and concerts at Tottenham Hotspur FC.
- Company: Join Levy UK & Ireland, part of the world's largest catering company, delivering legendary experiences.
- Benefits: Enjoy healthcare perks, meals on duty, generous leave, and ongoing training opportunities.
- Why this job: Be part of a dynamic team creating unforgettable experiences in a fast-paced environment.
- Qualifications: Experience in event or hospitality management with strong leadership and communication skills.
- Other info: We celebrate diversity and inclusion, welcoming candidates from all backgrounds.
The predicted salary is between 32000 - 44000 £ per year.
Event Operations Manager (Internals) - Tottenham Hotspur FC
£38,000 per annum
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it's what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage. We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
Lead Events That Stop Play - On and Off the Pitch!
We're on the hunt for a supercharged Event Operations Manager to help us deliver slick, standout service across every inch of this world-class stadium. Reporting to the Head of Premium Operations, this role will manage the planning, delivery and reconciliation of all THFC (Football) and Third-Party (Concerts / NFL / Rugby / Other Sporting) event days.
During all match day and third-party event days, your responsibility will be managing the entire service delivery of the internal catering department with a focus on guest/client experience including club spaces, media and broadcast facilities and family and friends' areas. Think fast-paced. Think high energy. Think showtime.
What You'll Be Doing:
- Taking the operational lead on live event days - from Premier League thrillers to global concerts and everything in between
- Owning the pre-event planning, event-day delivery, and post-event debriefs like a pro
- Working closely with culinary, logistics, retail and premium teams to bring Levy's gold-standard service to life
- Leading, motivating, and managing large teams under pressure (and with a smile!)
- Ensuring every guest gets a five-star experience, whether they're grabbing a quick pint or enjoying fine dining in a box
- Solving problems in real time, staying calm in the chaos, and thriving on the buzz of big moments
What We're Looking For:
- A dynamic, hands-on operator with serious event or hospitality management experience
- A natural leader who can rally a team and bring energy to every shift
- Someone who lives for live events, thrives under pressure, and never settles for 'good enough'
- A sharp planner and confident communicator, just as comfortable in pre-event meetings as on the event floor
- A genuine passion for guest experience - and the stamina to keep up with some of the biggest events in the UK calendar
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
Event Operations Manager (internals) - London employer: Levy
Contact Detail:
Levy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Operations Manager (internals) - London
✨Tip Number 1
Familiarise yourself with the specific events hosted at Tottenham Hotspur FC. Understanding the unique aspects of these events will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the event management and hospitality sectors. Attend industry events or join relevant online groups to connect with people who can provide insights or even referrals for the role.
✨Tip Number 3
Showcase your leadership skills by discussing any past experiences where you successfully managed a team under pressure. This is crucial for the Event Operations Manager role, so be ready with specific examples.
✨Tip Number 4
Research Levy UK & Ireland's values and commitment to sustainability and diversity. Be prepared to discuss how your personal values align with theirs, as cultural fit is important for this position.
We think you need these skills to ace Event Operations Manager (internals) - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and hospitality. Use keywords from the job description, such as 'event-day delivery' and 'guest experience', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for live events and your leadership skills. Mention specific examples of how you've successfully managed teams or events in the past, and express your enthusiasm for working with Levy UK & Ireland.
Showcase Problem-Solving Skills: In your application, provide examples of how you've solved problems under pressure during events. This will highlight your ability to thrive in fast-paced environments, which is crucial for the Event Operations Manager role.
Highlight Your Communication Skills: Emphasise your communication abilities in both your CV and cover letter. Mention experiences where you effectively coordinated with different teams or stakeholders, as this is key for managing event operations.
How to prepare for a job interview at Levy
✨Show Your Passion for Events
Make sure to express your genuine enthusiasm for live events during the interview. Share specific examples of events you've managed or attended, and explain what excites you about working in this fast-paced environment.
✨Demonstrate Leadership Skills
As a potential Event Operations Manager, it's crucial to showcase your leadership abilities. Prepare to discuss how you've successfully led teams in high-pressure situations, and be ready to provide examples of how you motivated your team to deliver exceptional service.
✨Highlight Problem-Solving Abilities
Event days can be unpredictable, so be prepared to talk about times when you've had to think on your feet. Share specific instances where you resolved issues quickly and effectively, ensuring a smooth experience for guests and clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your planning and communication skills. Think about how you would handle various event-day challenges, and be ready to articulate your thought process and decision-making strategies.
