At a Glance
- Tasks: Manage daily catering operations and lead a dynamic team at Dudley Zoo.
- Company: Join Levy UK & Ireland, part of the world's largest catering company.
- Benefits: Enjoy competitive pay, healthcare, 23 days' leave, and amazing discounts.
- Other info: Inclusive workplace with ongoing training and career growth opportunities.
- Why this job: Shape unforgettable experiences in hospitality while developing your career.
- Qualifications: Experience in catering management and strong leadership skills required.
The predicted salary is between 34474 - 34475 £ per year.
- Deputy Catering Manager -
- Dudley
- Deputy Catering Manager - Dudley Zoo, Dudley| Full-Time / Permanent
34474.76 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
ROLE PURPOSE
- We have a fantastic opportunity for a
- Deputy Catering Manager for
Dudley Zoo , to operate the business on a day-to-day basis ensuring designated operational areas are run professionally, efficiently and within budgetary guidelines, meeting and exceeding visitor expectation whilst supervising and developing staff.
Accountable to comply with Company policies and procedures.
This venue operates seven days per week and this role will involve working weekends, including Bank Holidays.
KEY RESPONSIBILTIES
- Complete accurate forecasting and reporting of financial data in accordance with set deadlines, consulting as necessary with Catering Operations Manager suggestions to improve profitability of area.
- To ensure you, your direct reports and those others working within your areas of responsibility do so in accordance with current, applicable health & safety / fire safety legislation and group health & safety policies, procedures and arrangements.
- To implement and manage those group health & safety / fire safety policies, procedures and arrangements as applicable to your work activities and working environment
- Proactively manage resources and take appropriate action to changes in the business
- To deputise when required in the Catering Managers absence
- Ensure staff are trained in all aspects of role - ability to recognise training requirements and offer 'hands on' approach when required.
- Practical supervision of temporary staff to include appropriate long term development of staff dealing with disciplinary issues, managing absenteeism etc
- To implement, monitor and oversee delivery of all standards, meeting and exceeding customer expectations
- To provide effective complaint handling in accordance with standards by investigating complaints, liaising with customers and staff to determining necessary action
- To demonstrate high leadership skills thereby providing the basis for high group moral and staff motivation
- To allocate duties and responsibilities to all team members
- To ensure that all pre-booked goods and services are carefully noted and delivered to the customer's satisfaction.
- Control of the temporary labour budget
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences ? and shape the future of hospitality.
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Deputy Catering Manager - Dudley employer: Levy
Levy is an exceptional employer, offering a vibrant work culture at The Kia Oval in London where teamwork and innovation thrive. With a competitive salary of £31,000, comprehensive healthcare, wellbeing support, and generous annual leave, employees are encouraged to grow and develop their skills in a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Catering Manager - Dudley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Levy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Levy
Don't be shy about reaching out to Levy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Catering Manager - Dudley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Levy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Levy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
