At a Glance
- Tasks: Plan and coordinate exciting events at Cheltenham Racecourse.
- Company: Join The Jockey Club Experiences, a leader in event management.
- Benefits: Enjoy 23 days' leave, healthcare, and discounts on shopping and fitness.
- Other info: Opportunities for professional growth and a supportive work environment.
- Why this job: Be part of a dynamic team creating memorable experiences for clients.
- Qualifications: Strong organisational skills and a passion for event planning.
The predicted salary is between 30000 - 30000 £ per year.
We are looking for a C&E Event Planner & Administrator for Jockey Club Experiences. This role includes finance responsibilities, billing clients for final payments, chasing deposits, and managing on the day expenditure on the CRM system.
Key Responsibilities:
- Be the owner of the BEO/function sheet process on venue and accurately complete for all events.
- Deal with and action all correspondence received via email or telephone.
- Ensure that the sales team is kept informed of the guest experience following the event.
- Attend all relevant training sessions and meetings.
- Promote venue facilities and maintain a positive company image.
- Manage the client online booking tool and the client account/bookings with the ops team.
- Meet the legal and company requirements for fire, safety, health, and hygiene.
- Coordinate commercial corporate and private conferences and events.
- Book miscellaneous event requirements and raise purchase orders.
- Provide administrative support to the operations department.
- Ensure that relevant information is provided to the accounts team in a timely manner.
Benefits include:
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Mental health support: 24/7 Employee Assistance Programme.
- Enhanced maternity, paternity, and adoption leave.
- Perks & discounts: Shopping, entertainment, and travel discounts.
- Pension scheme and Life Assurance.
- Ongoing training and structured career pathways.
As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development.
Conference and Events Planner - Full Time in Cheltenham employer: Levy
At Jockey Club Experiences, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and inclusivity. Located in the picturesque Cheltenham Racecourse, our team enjoys competitive salaries, comprehensive benefits including healthcare and wellbeing support, and ample opportunities for professional growth through ongoing training and structured career pathways. Join us to be part of a dynamic environment where your contributions are celebrated and you can truly thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Events Planner - Full Time in Cheltenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Levy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Levy
Don't be shy about reaching out to Levy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference and Events Planner - Full Time in Cheltenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Levy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Levy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
