At a Glance
- Tasks: Convert enquiries into bookings and deliver exceptional customer experiences.
- Company: Join Levy, part of Compass Group, known for iconic venues and sustainability.
- Benefits: Enjoy health perks, discounts, career development, and 23 days annual leave plus your birthday off.
- Other info: Great career progression opportunities and a supportive workplace culture.
- Why this job: Be part of a dynamic team in a fast-paced environment with real impact on events.
- Qualifications: Passion for hospitality and sales, with at least 1 year in a Conference & Events role.
The predicted salary is between 25000 - 30000 £ per year.
Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week.
As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You'll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio.
Key Responsibilities
- Drive Revenue Growth: Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation.
- Deliver Outstanding Customer Service: Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs.
- Support Commercial Performance: Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives.
- Maintain Accurate Systems & Reporting: Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning.
- Become a Venue Expert: Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team.
About You
We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment. At least 1 year's experience within a Conference & Events role. GCSEs including Maths and English (A-Levels or degree desirable). Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint.
Important Location & Working Requirement
This is a full-time, fully office-based role located in Birmingham.
Benefits
- Medicash health benefits including dental, optical, and mental health support.
- Coverage for you and up to 4 children.
- Discounts with Nuffield Health and Pure Gym.
- Employee Assistance Programme.
- Shopping discounts up to 15%.
- Discounts on Vodafone plans.
- Travel discounts with providers including TUI and Expedia.
- Pension scheme.
- Life assurance.
- 23 days annual leave plus bank holidays.
- Your birthday off.
- Additional leave after maternity return.
- Day off for your baby's first birthday.
- Holiday purchase scheme.
Career Development & Financial Support
Ongoing training and development. Clear career progression pathways. Financial wellbeing programme.
About Levy
Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK's most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium. Levy is committed to sustainability, inclusion, and delivering outstanding experiences while working towards Net Zero by 2027. At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity.
Conference And Event Sales Executive in Birmingham employer: Levy
At Lime Venue Portfolio, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Birmingham office where teamwork and collaboration thrive. Our commitment to employee growth is evident through ongoing training, clear career progression pathways, and a comprehensive benefits package that includes health support, generous leave policies, and discounts on various services. Join us to be part of a dynamic team dedicated to delivering outstanding hospitality experiences while enjoying the unique advantages of working in one of the UK's most iconic venues.
StudySmarter Expert Advice🤫
We think this is how you could land Conference And Event Sales Executive in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Levy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Levy
Don't be shy about reaching out to Levy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference And Event Sales Executive in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Levy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Levy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
