At a Glance
- Tasks: Transform data into insights that drive business performance in a dynamic hospitality environment.
- Company: Join Levy, a leader in creating unforgettable guest experiences across iconic venues.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and fantastic perks.
- Other info: Be part of a diverse team dedicated to sustainability and innovation.
- Why this job: Make a real impact by shaping commercial decisions with your analytical skills.
- Qualifications: Experience in hospitality analytics and a passion for data-driven decision making.
The predicted salary is between 50000 - 50000 £ per year.
- Commercial Analytics Manager- Jockey Club Experiences -
- Birmingham
- Commercial Analytics Manager - Jockey Club Experiences, Remote | Full-Time / 18 month FTC
50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for...
We're looking for a commercially minded analyst who loves turning data into meaningful insights that drive business performance.
You'll be confident working with reporting systems, passionate about improving processes, and able to translate complex data into clear recommendations for stakeholders at every level.
With strong hospitality experience, excellent analytical skills, and a proactive, collaborative approach, you'll play a key role in shaping commercial decisions while leading the ongoing development and optimisation of our Delphi system.
We are Levy
We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision.
Our mission is to succeed the right way.
From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
- Commercial Analytics Manager - The Role
- The Commercial Analyst & Support Manager is responsible for providing robust commercial analysis, evaluation and reporting on the venues and group performance in Revenue Management, Sales and overall Commercial indicators to enable the revenue management and sales teams to make informed and effective decisions.
Alongside working with our Operations and HR Teams to deliver a full 360 analytics approach.
- To oversee the implementation process for Delphi and its integration into the business as a reporting platform for revenue, finance & sales reporting.
- To report, analyse and present The Jockey Club Experiences performance from a Revenue, Sales & Finance perspective to senior management within the organisation.
- Design & deliver impactful analysis based on robust economic, financial & statistical analysis.
- To deliver daily, weekly, monthly commercial reporting within agreed framework to all key stakeholders in the business with relevant recommendations if appropriate.
- Develop analytical models to evaluate the impact of different scenarios, assisting in the business decision making process.
- Interact directly with the venue teams across the business, in order to deliver valuable business insight and highlight areas of opportunity.
- Contribute towards developing, publishing & monitoring KPI's to measure success & efficiency.
- Make tactical recommendations to improve the Revenue & Sales Team's performance based on KPI's & data analysis to continue to drive the business forward.
- Act as the analysis & data expert, with full ownership of the management of Delphi including any business enhancements needed over time.
- To support the central finance team in developing the annual budget model for the venues and provide historical revenue & profit performance to aid the decision-making process.
- Attend Commercial reviews & any relevant meetings to present results & analysis to the Senior Leadership team & Venue teams as required.
Company Standards
- To attend any group, company and training meetings as required.
- To be dressed in a smart and professional manner in conjunction with the Standards stated in your handbook.
- To comply with all health and safety legislation.
- To be a valued member of member of The Jockey Club Experience team, helping and advising colleagues where required, promoting the image of the group and that of the Company at all times.
- To comply with any reasonable request from the Group C&E Sales Manager.
What we're looking for
- Relevant experience in a regional or national analyst role within the Hospitality industry.
- Enthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.
Someone who takes the initiative and drives for results.
Sets high personal performance standards.
- Organised, able to make robust judgments and prioritise.
- Honest, transparent and consistent
- Gain and hold the respect of others.
- Have a flexible approach with a \"can do\" attitude.
- A good track record of driving world class performance
- Strong commercial experience
- Ability to monitor and challenge the use of processes.
- Excellent presentation, communication and relationship building skills.
- Be passionate about food, beverage and service.
- What you'll get in return
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Commercial Analytics Manager- Jockey Club Experiences - Birmingham employer: Levy
Levy is an exceptional employer, offering a vibrant work culture at The Kia Oval in London where teamwork and innovation thrive. With a competitive salary of £31,000, comprehensive healthcare, wellbeing support, and generous annual leave, employees are encouraged to grow and develop their skills in a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Analytics Manager- Jockey Club Experiences - Birmingham
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
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We think you need these skills to ace Commercial Analytics Manager- Jockey Club Experiences - Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Levy, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Levy
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Levy’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
