At a Glance
- Tasks: Provide first-line support for business systems and manage data handling across venues.
- Company: Join Levy, part of Compass Group, the world's largest catering company.
- Benefits: Enjoy competitive pay, flexible hours, and a commitment to sustainability and inclusion.
- Other info: Opportunities for growth in a dynamic and supportive environment.
- Why this job: Be part of legendary experiences in hospitality at iconic venues.
- Qualifications: Strong computer skills, attention to detail, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK and Ireland, we partner with venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and the Scottish Event Campus. We have expanded into Europe, operating venues in the Netherlands and Germany, including the Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our focus is on sustainability, wellbeing, diversity, and inclusion, and we are committed to reducing our carbon impact. We pay all team members at least the Real Living or London Living Wage.
Role Purpose
Act as the first point of contact for Business Systems support across Group venues, providing system assistance, administration, and data handling.
Key Responsibilities
- Support & Incident Management: Serve as first-line support for system queries; triage, resolve, or escalate issues while maintaining clear communication with stakeholders; provide user guidance and contribute to how-to notes.
- Systems Administration: Maintain and configure core business systems under direction of the Manager to ensure reliability and quality outputs; produce regular management information.
- Data Protection & Governance: Handle sensitive personal data in secure environments following company policies.
- Operational Support: Complete refunds and reporting across payment systems; manage stocktake processes and administrative support to operational teams.
- Administration & Delivery: Manage day‑to‑day administrative requirements and support delivery of departmental standards and deadlines.
Skills & Experience
- High level of computer literacy with Microsoft Office and business systems.
- Strong organization and time‑management, proactive, flexible, self‑managed.
- Excellent customer care, teamwork, written and verbal communication with discretion.
- Experience in maintaining and configuring systems.
- Attention to detail and ability to produce high‑quality management information.
- Experience in systemic data protection and governance.
- Availability to work occasional weekends and evenings.
EEO Statement
We are an equal opportunity employer and welcome applicants of all backgrounds.
Business Systems Advisor- NEC in Birmingham employer: Levy
Levy, as part of Compass Group, offers a dynamic and inclusive work environment where employees are valued and supported. With a commitment to sustainability and diversity, team members enjoy competitive pay, opportunities for professional growth, and the chance to work at prestigious venues across the UK and Europe. The culture fosters collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding careers in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Advisor- NEC in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Levy. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Levy’s values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with our commitment to sustainability and diversity.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role show!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates right there, making your job search easier.
We think you need these skills to ace Business Systems Advisor- NEC in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Systems Advisor role. Highlight your experience with system support, administration, and data handling. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Levy and how you can contribute to our mission of delivering legendary experiences. Keep it engaging and personal.
Showcase Your Skills:Don’t forget to showcase your computer literacy and experience with business systems. Mention any specific tools or software you've used that relate to the role. We love seeing candidates who are proactive and detail-oriented!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our amazing team and values!
How to prepare for a job interview at Levy
✨Know Your Systems
Familiarise yourself with the business systems relevant to the role. Understand how they function and be ready to discuss your experience with similar systems. This will show that you’re proactive and have done your homework.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving issues or providing support.
✨Demonstrate Attention to Detail
Be prepared to discuss how you ensure accuracy in your work. Bring examples of reports or data management tasks you've handled, highlighting your meticulous approach and the impact it had on your team or project.
✨Emphasise Your Flexibility
This position may require working weekends or evenings, so be ready to discuss your availability. Share experiences where you adapted to changing circumstances or took on additional responsibilities to meet team needs.
