At a Glance
- Tasks: Provide first-line support for business systems and manage data handling across venues.
- Company: Join Levy, part of Compass Group, delivering legendary experiences in hospitality.
- Benefits: Competitive pay, commitment to sustainability, and a focus on diversity and inclusion.
- Other info: Flexible hours with opportunities for growth in a dynamic team.
- Why this job: Be the go-to person for system support and make a real impact in a vibrant environment.
- Qualifications: Strong computer skills, excellent communication, and experience with system administration.
The predicted salary is between 30000 - 40000 £ per year.
Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK and Ireland, we partner with venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and the Scottish Event Campus. We have expanded into Europe, operating venues in the Netherlands and Germany, including the Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our focus is on sustainability, wellbeing, diversity, and inclusion, and we are committed to reducing our carbon impact. We pay all team members at least the Real Living or London Living Wage.
Role Purpose
Act as the first point of contact for Business Systems support across Group venues, providing system assistance, administration, and data handling.
Key Responsibilities
- Support & Incident Management: Serve as first-line support for system queries; triage, resolve, or escalate issues while maintaining clear communication with stakeholders; provide user guidance and contribute to how-to notes.
- Systems Administration: Maintain and configure core business systems under direction of the Manager to ensure reliability and quality outputs; produce regular management information.
- Data Protection & Governance: Handle sensitive personal data in secure environments following company policies.
- Operational Support: Complete refunds and reporting across payment systems; manage stocktake processes and administrative support to operational teams.
- Administration & Delivery: Manage day‑to‑day administrative requirements and support delivery of departmental standards and deadlines.
Skills & Experience
- High level of computer literacy with Microsoft Office and business systems.
- Strong organization and time‑management, proactive, flexible, self‑managed.
- Excellent customer care, teamwork, written and verbal communication with discretion.
- Experience in maintaining and configuring systems.
- Attention to detail and ability to produce high‑quality management information.
- Experience in systemic data protection and governance.
- Availability to work occasional weekends and evenings.
EEO Statement
We are an equal opportunity employer and welcome applicants of all backgrounds.
Business Systems Advisor in Birmingham employer: Levy
At Levy, we pride ourselves on being an exceptional employer, offering a dynamic work environment within the UK's leading catering company. Our commitment to sustainability, diversity, and employee wellbeing is reflected in our competitive pay and comprehensive support for career growth. Working at prestigious venues like The O2 and Wimbledon not only provides unique experiences but also fosters a culture of teamwork and innovation, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Advisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Levy. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Levy’s values and recent projects. Show us you’re passionate about sustainability and inclusion – it’ll make you stand out as a candidate who truly fits our culture.
✨Tip Number 3
Practice your problem-solving skills! As a Business Systems Advisor, you’ll need to tackle system queries efficiently. Try mock scenarios with friends or family to sharpen your response time and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there.
We think you need these skills to ace Business Systems Advisor in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Systems Advisor role. Highlight your experience with system support, administration, and data handling. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Levy and how you can contribute to our focus on sustainability and inclusion. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves a lot of communication with stakeholders, make sure to demonstrate your written communication skills in your application. Clear, concise, and professional language will go a long way in making a good impression.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s straightforward, and you’ll be able to submit all the necessary documents easily. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Levy
✨Know Your Systems
Familiarise yourself with the business systems relevant to the role. Understand how they function and be ready to discuss your experience with similar systems. This shows you’re proactive and have done your homework!
✨Showcase Your Communication Skills
As a Business Systems Advisor, clear communication is key. Prepare examples of how you've effectively communicated with stakeholders in the past, especially when resolving issues or providing guidance.
✨Demonstrate Attention to Detail
Bring along examples of high-quality management information you've produced. Highlight your attention to detail during the interview by discussing how you ensure accuracy in your work, especially when handling sensitive data.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to system support and incident management. Practice how you would triage issues or handle customer queries, as this will showcase your problem-solving skills.
