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- Tasks: Lead premium food and beverage service at events, ensuring top-notch guest experiences.
- Company: Join Levy UK & Ireland, part of Compass Group, delivering legendary hospitality at iconic venues.
- Benefits: Enjoy perks like healthcare, discounts, meals on duty, and 23 days holiday plus your birthday off.
- Why this job: Be part of a diverse team creating unforgettable experiences while growing your career in hospitality.
- Qualifications: Experience in hospitality and strong leadership skills are essential; event management experience is a plus.
- Other info: We celebrate diversity and inclusion, welcoming candidates from all backgrounds to thrive together.
The predicted salary is between 29988 - 44982 £ per year.
Premium Duty Manager – The O2 Arena£37,485 per annum + benefits including healthcare, meals on duty, life assurance, and more.
We\’re looking for a Premium Duty Manager with a passion for luxury hospitality to ensure the smooth delivery of food and beverage within premium bars and lounges at The O2 Arena. Using your expert commercial bar and catering knowledge and proactive outlook, you\’ll play a key role in providing an exceptional guest experience at world‐class live concerts and entertainment events in London.
Who we areLevy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
We are culinary champions – it\’s what we do and what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
Premium Duty Manager – the role
Always striving for first‐class catering product and service for our clients and customers
Planning and delivering of the food and beverage service within high‐end bars and lounges including special events
Exceeding guest expectations by meeting high operating standards and effective bar team leadership and management
Managing business needs and performance standards in line with the Core Signatures guidelines, Client Service Level Agreements and KPI\’s
Leading operations for special events in collaboration with the sales team
What we\’re looking for
A background working in dynamic hospitality environment
Great interpersonal skills – approachable
Excellent written and verbal communication skills
The ability to lead and inspire
An enthusiastic, open, and motivated mindset
Previous experience in a Duty Manager/Bar Manager role in a premium/luxury hospitality setting
Previous experience in Events Management is a bonus!
What you\’ll get in return
Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
Aviva Digicare – Free annual healthcare check
Exclusive entertainment, travel, and shopping discounts
Employee Assistance Programme
Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
Meals on duty
Pension scheme and Life Assurance
23 days + bank holidays and additional day off for your birthday and holiday purchase scheme
2 days additional leave, following return from Maternity leave during first year back
Competitive and supportive family benefits
Day off for baby\’s first birthday
Professional subscriptions, on‐going training & development and career pathways
Financial wellbeing programme and preferred rates on salary finance products
Why Join Us?At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual\’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.
We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
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Premium Duty Manager - The O2 employer: Levy UK
Contact Detail:
Levy UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Duty Manager - The O2
✨Tip Number 1
Familiarise yourself with the specific venues and events that Levy UK & Ireland operates. Understanding their unique offerings and client expectations will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the hospitality industry, especially in London. Attend events or join online forums where you can connect with professionals who may have insights or connections related to the Premium Duty Manager role.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully managed teams or events. Prepare specific examples that highlight your ability to exceed guest expectations and deliver exceptional service.
✨Tip Number 4
Research Levy UK's vision and values thoroughly. Be ready to articulate how your personal values align with theirs, particularly around sustainability and diversity, as this will resonate well during the interview process.
We think you need these skills to ace Premium Duty Manager - The O2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and events management. Use specific examples that demonstrate your leadership skills and ability to exceed guest expectations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with Levy UK's vision and how you can contribute to delivering legendary experiences.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential, ensure your application is free from errors and clearly conveys your ideas. Consider including examples of how you've effectively communicated in past roles.
Highlight Interpersonal Skills: In your application, emphasise your approachable nature and good interpersonal skills. Provide examples of how you've successfully worked with clients or led teams in a demanding environment.
How to prepare for a job interview at Levy UK
✨Showcase Your Hospitality Experience
Make sure to highlight your experience in demanding hospitality environments. Share specific examples of how you've successfully managed food and beverage services, especially in premium settings.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've effectively led teams in high-pressure situations. Emphasise your ability to motivate and engage others.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to discuss how you handle client interactions and ensure guest satisfaction.
✨Align with Company Values
Familiarise yourself with Levy UK's vision and values. During the interview, express how your personal values align with theirs, particularly regarding sustainability, diversity, and creating legendary experiences.
