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- Tasks: Lead and motivate the sales team to hit targets and manage daily operations.
- Company: Join Sedgebrook Hall, part of The Venues Collection, known for its vibrant culture.
- Benefits: Enjoy a competitive salary, 23 days off, healthcare perks, and discounts.
- Why this job: Make an impact in a dynamic environment while developing your career in sales.
- Qualifications: Experience in sales management and a passion for customer service.
- Other info: Great opportunities for professional growth and a supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Sales Office Manager for Sedgebrook Hall, part of The Venues Collection. Extremely Competitive Salary.
As Sales Office Manager, your role will be to motivate & lead the sales office team to achieve the financial targets & key performance indicators of the venues & manage the day to day operation of reservations & meetings & events sales. To operate effective diary management across rooms & meetings and events in order to maximise all yield opportunities.
To ensure that the Sales Office team can deputise effectively in the absence of the Sales Office Manager and cover tasks such as rate management & forecast process. In conjunction with the General Manager, participate & host the weekly or Bi-weekly Sales Strategy meeting in order to discuss & set strategy, ensure conversion & pro-active sales actions are in place to deliver the hotels budget & forecasted revenue performance.
To produce the weekly rooms & events sales forecast and supporting commentary where required, ensuring involvement from Assistant Sales Office Manager in this process in order to deputise in absence of Sales Office Manager. To participate in the weekly forecast meeting with the General Manager & Financial Controller.
To ensure effective communication from the Sales Office department to the operational venue team to ensure the smooth running of events, this includes ensuring BEO’s are issued in a timely & correct manner, sleeper forecasts are shared & attendance of one of the team at the weekly BEO meeting.
Ensure hotel revenue procedure are adhered to for No shows, cancellations, contracting, room allocation, upgrades & reservation process in order to maximise revenue opportunities. To ensure all the reservation & event processes & procedures are completed & operating to TVC standards.
To ensure the Sales Office team follow the accounting procedures regarding corporate credit facilities in line with company policies & procedures & ensure effective deposit procedure is in place. Ensure all relevant team members are fully briefed regarding all accommodation & event sales promotions.
Ensure all bookings are being followed up, contracted to TVC standard & updated in Opera. Ensure all denied business is pro-actively secured where possible in another TVC venue if not referred to Lime Venues for the wider Compass opportunity.
To ensure the sales team are consistently supplying the highest possible levels of customer care and service in the lead up and during the events process. To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the Venue’s overall sales plan.
To ensure that all sales disciplines and procedures are trained and followed to develop the business. To support the sales team where needed to respond to any customer enquiry within the guidelines set by the hotel.
To set & own the updating of the rate strategy for M&E and Rooms in accordance with the venue’s budget expectations & market opportunities including local Special Events such as the British Grand Prix & Moto GP.
To utilise the tools available to be able to support pricing decisions including OTA insight, STR & Tableau. Ensure that the transient accommodation strategy for the venues is visible & bookable on the OTA’s & ensure the venue information is kept up to date across these distribution channels.
Ensure that any preferred partner third party site is kept up to date with relevant pricing, venue information including imagery & selling strategy this includes sites such as CVENT, Venue Directory & Hitched.com.
To compile the budget in conjunction with the General Manager for the accommodation, event sales lines including room hire & Food & Beverage related to meetings & events. Attend as required hotel meetings including Commercial, Budget & Strategy meetings.
To recruit, train and develop new sales team members.
What you’ll get in return:
- Competitive salary and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Sales Office Manager in Northampton employer: Levy UK
Contact Detail:
Levy UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Manager in Northampton
✨Tip Number 1
Get to know the company inside out! Research Sedgebrook Hall and The Venues Collection, so you can speak confidently about their values and goals during your interview. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for common interview questions related to sales management and team leadership. Think of specific examples from your past experiences that highlight your skills in motivating teams and achieving targets.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds and show your enthusiasm for the position.
We think you need these skills to ace Sales Office Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Office Manager role. Highlight your experience in leading teams, managing reservations, and achieving sales targets. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sales and customer service. Tell us why you're excited about this role at Sedgebrook Hall and how you can contribute to our success.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past achievements in sales and team management. We love seeing quantifiable results, so don’t hold back on the numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Levy UK
✨Know Your Numbers
As a Sales Office Manager, you'll need to be comfortable with financial targets and key performance indicators. Brush up on your understanding of revenue management, forecasting, and how to maximise yield opportunities. Be ready to discuss specific examples of how you've achieved or exceeded targets in previous roles.
✨Showcase Your Leadership Skills
This role requires motivating and leading a team, so come prepared with examples of how you've successfully managed a team in the past. Think about times when you’ve had to step in during a crisis or how you’ve trained new team members. Highlight your ability to foster a positive team environment.
✨Master the Art of Communication
Effective communication is key in this position. Be ready to discuss how you ensure smooth communication between sales and operational teams. Prepare to share examples of how you've handled miscommunications or ensured that everyone is on the same page during events.
✨Be Proactive About Sales Strategies
The job involves participating in sales strategy meetings, so show your enthusiasm for proactive sales actions. Research current trends in the hospitality industry and think about how you can apply them to the venue's sales plan. Bring ideas to the table that demonstrate your forward-thinking approach.