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- Tasks: Lead premium suite operations and create unforgettable guest experiences at The O2 Arena.
- Company: Join Levy, a global leader in hospitality, known for elevating experiences.
- Benefits: Enjoy competitive salary, healthcare, 23 days annual leave, and more perks.
- Why this job: Be part of an iconic venue and make a real impact in hospitality.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Dynamic team culture with opportunities for growth and development.
The predicted salary is between 32000 - 42000 £ per year.
We are looking for a passionate Hospitality Manager to specialise in premium suite operations at The O2 Arena, one of the world’s most iconic entertainment venues. As Hospitality Manager you will play a key role in exceptional experiences as part of a passionate, progressive hospitality team - one that puts people first and celebrates the unique experiences that only The O2 can deliver!
To ensure the seamless planning and execution of food and beverage services within the Suites, overseeing all suite levels, kitchen, pantry, and bar service teams.
- To achieve operational standards that surpass guest expectations through strong leadership and effective management.
- To deliver a premier catering product and service to clients and customers within the suites.
- To fully embody Levy Restaurants' vision and values by creating and living the Levy Difference through delivering Legendary Experiences and Powerful Partnerships.
What we’re looking for:
- Extensive hospitality experience in a demanding premium suites/box/luxury environment.
- Approachable with good interpersonal skills.
- Experience of managing front of house teams & complex service delivery.
- Effective communication skills.
- A high degree of IT proficiency, and basic numeracy skills.
- An enthusiastic and motivated mindset.
What you’ll get in return:
- Competitive salary plus bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), mental health support: 24/7 Employee Assistance Programme.
- Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why join us?
Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.
Hospitality Manager - The O2 Arena employer: Levy UK
Contact Detail:
Levy UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager - The O2 Arena
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience at venues like The O2. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve created memorable guest experiences in the past.
✨Tip Number 3
Research is key! Familiarise yourself with The O2 Arena’s recent events and their hospitality offerings. This will not only impress your interviewers but also help you tailor your answers to align with their values and mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Levy and contributing to unforgettable experiences.
We think you need these skills to ace Hospitality Manager - The O2 Arena
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about the role and the unique experiences at The O2 Arena.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in premium suites or luxury environments. We love seeing how your background aligns with our mission to deliver unforgettable guest moments!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The O2 Arena.
How to prepare for a job interview at Levy UK
✨Know Your Venue
Before the interview, do your homework on The O2 Arena. Familiarise yourself with its history, recent events, and the unique experiences it offers. This will show your passion for the role and help you connect your experience to the venue's needs.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to motivate staff and ensure exceptional service delivery.
✨Emphasise Customer Experience
Levy prioritises unforgettable guest moments, so be ready to discuss how you've enhanced customer experiences in previous roles. Share specific instances where your actions led to positive feedback or improved service standards.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in hospitality scenarios. Think about challenges you've faced in managing premium services and how you resolved them. This will demonstrate your critical thinking and adaptability.