Conference & Events Operations Supervisor - SEC Glasgow
Conference & Events Operations Supervisor - SEC Glasgow

Conference & Events Operations Supervisor - SEC Glasgow

Glasgow Full-Time 22800 - 34200 £ / year (est.) No home office possible
Levy UK

At a Glance

  • Tasks: Supervise events, ensuring exceptional service and seamless operations.
  • Company: Join Levy, part of Compass Group, a leader in hospitality.
  • Benefits: Enjoy competitive pay, healthcare, discounts, and 23 days' leave plus bank holidays.
  • Why this job: Be part of creating unforgettable experiences in a dynamic environment.
  • Qualifications: Experience in hospitality and strong leadership skills required.
  • Other info: Opportunities for growth and a supportive, inclusive workplace.

The predicted salary is between 22800 - 34200 £ per year.

The Conference & Events Operations Supervisor supports the successful delivery of Live and Confex events, with a primary focus on internal meetings, catering, tastings, and events. The role ensures exceptional customer service, strong operational standards, and effective team supervision to deliver seamless food and beverage experiences while building positive client relationships.

Key Responsibilities

  • Operations
    • Support daily operations including event setup, service delivery, and close-down procedures
    • Ensure compliance with health, safety, and hygiene standards
    • Assist with stock control, deliveries, and inventory management
  • Customer Service
    • Deliver outstanding service and manage guest enquiries or issues
    • Maintain high presentation and service standards
    • Gather feedback to enhance the overall experience
  • Team Leadership
    • Supervise and support bar and restaurant teams during events
    • Assist with onboarding and training
    • Foster a positive, collaborative working environment
  • Financial & Compliance
    • Process payments and support cash handling procedures
    • Contribute to cost control and waste reduction
    • Maintain adherence to regulatory and safety standards
  • Quality & Relationships
    • Monitor food and beverage quality and consistency
    • Host rooms confidently and manage stakeholder expectations
    • Build strong relationships with clients, colleagues, and suppliers

Essential

  • Experience within a fast paced hospitality environment (events, restaurants, hotels, or bars)
  • Experience supervising teams
  • Strong customer service and communication skills
  • Understanding of food safety and regulatory compliance
  • Basic financial awareness (cash handling, stock control)
  • Problem-solving ability and team-focused mindset
  • Flexible approach to working hours

Desirable

  • Food safety knowledge
  • Beverage knowledge (wine, cocktails, etc.)
  • POS and basic IT skills
  • Networking and relationship-building skills

Personal Attributes

  • Leadership potential and initiative
  • Adaptable and resilient under pressure
  • Detail-oriented and professional
  • Passionate about hospitality and service excellence
  • High integrity

We are Levy, a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Our mission is to succeed the right way. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Conference & Events Operations Supervisor - SEC Glasgow employer: Levy UK

Levy UK & Ireland, part of Compass Group, is an exceptional employer that prioritises employee wellbeing and career growth. With a vibrant work culture that celebrates diversity and inclusivity, employees enjoy competitive benefits such as healthcare, generous leave policies, and ongoing training opportunities, all while contributing to unforgettable experiences in one of the UK's leading hospitality environments at SEC Glasgow.
Levy UK

Contact Detail:

Levy UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Conference & Events Operations Supervisor - SEC Glasgow

✨Tip Number 1

Network like a pro! Attend industry events and connect with people in the hospitality scene. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you can contribute to their team.

✨Tip Number 3

Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm.

✨Tip Number 4

Prepare for interviews by researching the company culture and values. Tailor your responses to show how you align with their mission and how you can help create unforgettable experiences.

We think you need these skills to ace Conference & Events Operations Supervisor - SEC Glasgow

Customer Service
Team Leadership
Event Management
Food Safety Knowledge
Regulatory Compliance
Cash Handling
Stock Control
Problem-Solving Skills
Communication Skills
Attention to Detail
Adaptability
Networking Skills
Beverage Knowledge
Operational Standards

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Conference & Events Operations Supervisor role. Highlight your experience in hospitality, especially in events, and showcase how your skills align with our mission at StudySmarter.

Show Off Your Customer Service Skills: We love candidates who can demonstrate outstanding customer service. Share specific examples of how you've handled guest enquiries or resolved issues in past roles. This will show us you're ready to deliver exceptional experiences!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that highlights your key achievements and skills.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Levy UK

✨Know Your Events Inside Out

Before the interview, research the types of events that the SEC Glasgow hosts. Familiarise yourself with their past conferences and catering styles. This will help you demonstrate your understanding of the role and how you can contribute to delivering exceptional experiences.

✨Showcase Your Customer Service Skills

Prepare examples from your previous experience where you provided outstanding customer service. Think about specific situations where you resolved issues or enhanced guest experiences. This will highlight your ability to maintain high service standards, which is crucial for this role.

✨Demonstrate Team Leadership Experience

Be ready to discuss your experience in supervising teams. Share stories that illustrate your leadership style, how you motivate others, and how you handle challenges within a team. This will show that you have the potential to foster a positive working environment.

✨Understand Compliance and Safety Standards

Brush up on food safety regulations and hygiene standards relevant to the hospitality industry. Being able to speak confidently about these topics will demonstrate your commitment to maintaining operational excellence and compliance, which is key for the Conference & Events Operations Supervisor role.

Conference & Events Operations Supervisor - SEC Glasgow
Levy UK
Location: Glasgow

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