Hospitality Manager - Convention Centre Dublin

The CCD is the first state-owned, public access building. Designed by an award-winning Irish-born architect, the CCD quickly became a landmark building on Dublin's skyline when it opened in 2010. Its stunning glass-fronted atrium gives visitors panoramic views of the River Liffey, Dublin city centre and the Wicklow mountains. The building offers 22 multi-functional rooms used for conferences, banquets, meetings and exhibitions. It was recognised as the first carbon neutral constructed convention centre in the world.

We are Levy. Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Hospitality Manager - The Role

• Reporting to the Senior Hospitality Manager you will oversee daily hospitality operations, ensuring efficiency, high standards and impeccable customer service.
• Develop strong relationships with clients in order to enhance the customer experience, increase revenues through upselling and maximise repeat business.
• Ensure service delivery is consistent and to the highest standard across all events.
• Assist with the development and review of operational SOPs and ensure these are adhered to at all times.
• Work with the HR/People Operations department to recruit, train and develop a team of hospitality professionals.
• Plan rosters in advance of events according to agreed staff ratios and wage budgets.
• Contribute to the delivery of the organisation's sustainability objectives.
• You will be responsible for a fixed team of hospitality staff and a number of casual staff depending on the event.

What we're looking for

• Proven experience in large volume hospitality management.
• Proven client relationship management.
• Strong organisational and time management skills.
• Ability to lead, motivate and develop a dynamic hospitality team.
• Experience working within financial budgets and targets.
• Excellent communication and presentation skills.
• A third level qualification in Hospitality Management is desirable.

What you'll get in return

• 5 out of 7 days per week.
• Aviva Digicare - Free annual healthcare check.
• Exclusive Benefits & Wellbeing site (Perks Card).
• Entertainment discounts - up to 55% off cinema tickets.
• Health & Wellbeing discounts.
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
• Meals on duty.
• PRSA scheme and Life Assurance.
• Employee Assistance Programme.
• 20 days + BH’s.
• Competitive and supportive family benefits.
• Holiday purchase scheme.
• On-going training & development and career pathways.
• Financial wellbeing programme and preferred rates on salary finance products.

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences and shape the future of hospitality.

Here's an idea of what your shift patterns will be: Variable shifts.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.