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- Tasks: Lead food and beverage operations at Tottenham Hotspur Stadium, ensuring top-notch service on matchdays.
- Company: Levy UK & Ireland is part of Compass Group, delivering legendary dining experiences at iconic venues.
- Benefits: Enjoy healthcare perks, meals on duty, generous leave, and ongoing training opportunities.
- Why this job: Join a passionate team at a premier stadium, driving innovation and creating unforgettable fan experiences.
- Qualifications: Proven leadership in large-scale F&B retail, strong commercial acumen, and exceptional team management skills required.
- Other info: Embrace a diverse workplace culture that values inclusion and empowers every individual.
The predicted salary is between 44000 - 66000 £ per year.
Deputy Head of Retail (Food and Beverage) – Tottenham Hotspur Stadium
Salary: £55,000 per annum
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby’s first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
More about the role:
Are you ready to lead the future of retail at one of the world’s most iconic football clubs…The No.1 stadium in the country for Retail and the No.1 F&B stadium in the Premier League?
Levy is looking for a Deputy Head of Retail to deliver world-class dining and hospitality that leaves a lasting impression on fans and guests. Reporting to the Head of Retail, you will be responsible for 102 units, 16 direct reports and up to 800 match day casuals.
- Lead Matchday Excellence: Oversee food and beverage operations across our cutting-edge stadium, ensuring fast, high-quality service during matchdays and events
- Drive Innovation: Collaborate with the club to deliver dynamic menus, cutting-edge technology, and unforgettable experiences that reflect Tottenham Hotspur’s global brand
- Maximise Revenue: Identify and implement strategies to grow retail sales, optimise performance, and exceed customer expectations
- Inspire Teams: Manage and motivate a passionate team, fostering a culture of excellence and innovation
- Ensure Quality: Maintain impeccable standards in food safety, presentation, and service, aligning with Levy’s and Tottenham’s shared commitment to excellence
About you:
- Proven large scale F&B retail leadership, ideally within stadiums, arenas, or large scale venues
- Strong commercial acumen, with the ability to identify trends and opportunities
- A natural leader with exceptional team management and collaboration skills
- A creative and strategic mindset with a focus on delivering outstanding customer experiences and implement solutions that drive growth
- High level of professional standard and quality driven
- Strong understanding of EPOS and stock control systems
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
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Deputy Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium employer: Levy UK
Contact Detail:
Levy UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium
✨Tip Number 1
Familiarize yourself with Tottenham Hotspur's brand and values. Understanding their commitment to sustainability, diversity, and exceptional service will help you align your vision with theirs during the interview.
✨Tip Number 2
Highlight your experience in managing large teams and operations, especially in high-pressure environments like stadiums. Be ready to share specific examples of how you've driven innovation and improved customer experiences in previous roles.
✨Tip Number 3
Research current trends in food and beverage retail, particularly in sports venues. Being able to discuss innovative ideas or successful strategies you've seen elsewhere can set you apart as a forward-thinking candidate.
✨Tip Number 4
Prepare to demonstrate your commercial acumen by discussing how you've previously maximized revenue and optimized performance. Use data and metrics to back up your claims and show your impact on past businesses.
We think you need these skills to ace Deputy Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Deputy Head of Retail position. Highlight your relevant experience in food and beverage retail leadership, especially in large venues.
Tailor Your CV: Customize your CV to reflect your experience in managing teams and driving revenue in food and beverage settings. Use specific examples that demonstrate your commercial acumen and leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your understanding of Tottenham Hotspur's brand and how you can contribute to delivering exceptional dining experiences.
Highlight Relevant Skills: In your application, emphasize your skills in team management, innovation in menu development, and knowledge of EPOS and stock control systems. These are crucial for the role and should be clearly articulated.
How to prepare for a job interview at Levy UK
✨Show Your Passion for Food and Beverage
Make sure to express your enthusiasm for the food and beverage industry. Share specific examples of how you've contributed to creating memorable dining experiences in previous roles, especially in large-scale venues.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you inspire and motivate teams. Highlight any experience you have in managing large teams, particularly in high-pressure environments like stadiums or arenas.
✨Understand the Brand
Research Tottenham Hotspur and Levy UK & Ireland thoroughly. Be ready to discuss how you can align your strategies with their commitment to sustainability, diversity, and exceptional service.
✨Highlight Commercial Acumen
Be prepared to talk about your experience with revenue growth and performance optimization. Share specific strategies you've implemented in the past that led to increased sales or improved customer satisfaction.
