Retail Event Manager - NEC Exhibitions Centre in Birmingham
Retail Event Manager - NEC Exhibitions Centre

Retail Event Manager - NEC Exhibitions Centre in Birmingham

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead exceptional food and beverage operations at exciting events.
  • Company: Join Levy, a global leader in hospitality and event experiences.
  • Benefits: Enjoy a competitive salary, healthcare, 23 days' leave, and more perks.
  • Why this job: Make unforgettable moments for guests while developing your leadership skills.
  • Qualifications: Proven leadership experience and a passion for guest satisfaction.
  • Other info: Be part of a diverse team that values creativity and innovation.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for an F&B Event Manager - Retail for the Exhibitions at the NEC who will be responsible for planning and delivering exceptional food and beverage operations across retail outlets during events. They will manage teams, coordinate with suppliers and event organizers, and ensure that all retail F&B offerings meet commercial targets, brand standards, and guest experience expectations.

The F&B Event Manager will be expected to deliver exceptional guest experience and commercial performance within designated operational areas, ensuring the safety of our team and guests.

Key Responsibilities
  • Develop and execute business plans to achieve LFL growth and exceed revenue and contribution targets.
  • Coach and support F&B Event Leads to maximize business area performance and develop their teams.
  • Empower F&B Event Leads and other team members to achieve their KPIs and maintain high standards.
  • Constantly focus on improving quality of delivery, customer experience, operational efficiency, and cost control.
  • Take ownership for implementing new initiatives that drive sales, improve operational efficiency, control costs, and enhance guest experience.
  • Manage profit and loss, budgets, sales forecasting, and other key performance indicators to deliver operational excellence and enhance profitability.
  • Ensure operational areas meet health & safety standards, comply with licensing policies and law.
  • Create a positive and engaging working environment/culture to attract, recruit and retain the best talent.
  • Maintain SOP standards in the operational area.
  • Interact effectively and build positive relationships with all stakeholders.
  • During quiet periods provide support/cover to other roles in the business/venues.
Skills and Experience
  • Demonstrable leadership experience in an operational role, preferably within a similar or relatable environment.
  • Strong commercial acumen.
  • Proven ability to identify and implement commercial opportunities and manage costs.
  • Passionate about delivering amazing experiences for guests and upholding standards.
  • Experience in budgeting, forecasting and financial analysis.
  • A track record of leading and developing high-performing teams.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Excels working under pressure.
  • Strong problem-solving, decision-making, and organizational skills.
What you’ll get in return
  • Competitive salary with bonus and full company benefits.
  • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
  • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
  • Mental health support: 24/7 Employee Assistance Programme.
  • Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
  • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
  • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
  • Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
  • Meals on duty included.

Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Retail Event Manager - NEC Exhibitions Centre in Birmingham employer: Levy UK

Levy UK & Ireland, part of Compass Group, is an exceptional employer that prioritises the well-being and growth of its employees. With a vibrant work culture that celebrates diversity and inclusivity, team members enjoy competitive salaries, comprehensive benefits including healthcare and mental health support, and ample opportunities for professional development. Located at the NEC in Birmingham, this role offers a unique chance to be part of a leading hospitality team dedicated to creating unforgettable guest experiences while making a positive impact on the community and environment.
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Contact Detail:

Levy UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Event Manager - NEC Exhibitions Centre in Birmingham

✨Tip Number 1

Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the F&B sector. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got experience in managing teams or delivering exceptional guest experiences, make sure to highlight that in conversations. Share specific examples of how you’ve improved operations or boosted sales in previous roles.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Levy, and express your interest in potential opportunities. A little initiative can go a long way!

✨Tip Number 4

Utilise our website! We’ve got loads of resources and job listings that can help you land that perfect role. Keep an eye on our updates and apply through our site to make sure your application stands out!

We think you need these skills to ace Retail Event Manager - NEC Exhibitions Centre in Birmingham

Leadership Experience
Commercial Acumen
Budgeting
Forecasting
Financial Analysis
Team Development
Customer Experience Management
Operational Efficiency
Cost Control
Problem-Solving Skills
Decision-Making Skills
Organisational Skills
Stakeholder Engagement
Health and Safety Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the F&B Event Manager role. Highlight your leadership experience and any relevant achievements in managing food and beverage operations. We want to see how you can bring your unique flair to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for delivering exceptional guest experiences and how your skills align with our mission at Levy. Let us know why you're excited about this opportunity and what you can bring to the table.

Showcase Your Commercial Acumen: Since the role involves managing budgets and driving sales, be sure to include examples of how you've successfully identified commercial opportunities in the past. We love seeing candidates who can think strategically and deliver results!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our amazing team at the NEC!

How to prepare for a job interview at Levy UK

✨Know Your Stuff

Before the interview, dive deep into the role of an F&B Event Manager. Understand the key responsibilities and how they align with your experience. Be ready to discuss specific examples of how you've successfully managed teams, improved guest experiences, or driven sales in previous roles.

✨Showcase Your Leadership Skills

This role requires strong leadership, so be prepared to share stories that highlight your ability to coach and develop teams. Think about times when you empowered team members to achieve their KPIs or improved operational efficiency. Concrete examples will make your case stronger!

✨Understand the Brand

Familiarise yourself with Levy's mission and values. They focus on elevating experiences and sustainability. During the interview, express how your personal values align with theirs and how you can contribute to their goal of creating unforgettable guest moments while being mindful of the planet.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if this is the right fit for you. Plus, it gives you a chance to engage with your interviewers!

Retail Event Manager - NEC Exhibitions Centre in Birmingham
Levy UK
Location: Birmingham

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