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- Tasks: Lead daily operations and motivate a dynamic team in a high-energy environment.
- Company: Join Layered Realityâ„¢, the UK's top immersive specialists, celebrating Elvis Presley.
- Benefits: Enjoy healthcare perks, competitive pay, and generous leave policies.
- Why this job: Be part of an unforgettable experience that combines technology, music, and culture.
- Qualifications: Experience in management and a passion for hospitality are essential.
- Other info: Work at Immerse LDN, a unique venue dedicated to Elvis Evolution.
The predicted salary is between 42000 - 58800 £ per year.
ELVIS EVOLUTION is a brand new, first of its kind experience from Layered Reality™, the UK's leading immersive specialists, celebrating the life and work of Elvis Presley. Combining cutting-edge digital technology, live actors and musicians, mind-blowing multimedia and heart-pounding music, ELVIS EVOLUTION lets guests relive the King's iconic moments. Taking place at Immerse LDN at London Excel Waterfront, this is a high-energy, high-tech homage that promises to be an unforgettable night, where guests will walk in Elvis’ blue suede shoes.
About the role:
As the Deputy General Manager of Elvis Evolution, you will collaborate with the General Manager and team members to ensure smooth daily operations, as well as managing, training, and motivating our talented team of servers, bartenders, and kitchen staff.
Role responsibilities:
- Support with day-to-day operations of the restaurant, ensuring smooth service and high standards of quality.
- Support with inventory, ordering supplies, and maintaining relationships with vendors and Compass supply channels.
- Ensure compliance with health and safety regulations and company policies.
- Lead, train, and motivate a diverse team of staff, including chefs, servers, and bartenders.
- Handle recruitment, onboarding, and scheduling of staff to ensure optimal staffing levels.
- Work alongside the onsite staffing team to make sure staff are accurately booked in accordance to business requirements and labour budgets.
- Ensure exceptional customer service and address any customer concerns or complaints promptly.
- Implement and maintain service standards, ensuring a memorable dining experience for all guests.
- Develop and implement training programs for new and existing staff.
Benefits:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
- Aviva Digicare - Free annual healthcare check.
- Exclusive Benefits & Wellbeing site (Perks at Work).
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- 23 days + BH's and additional day off for your birthday.
- 2 days additional leave, following return from Maternity leave during first year back.
- Competitive and supportive family benefits.
- Day off for baby's first birthday.
- Holiday purchase scheme.
- On-going training & development and career pathways.
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Deputy General Manager - Elvis Evolution employer: Levy UK Careers
Contact Detail:
Levy UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Elvis Evolution
✨Tip Number 1
Familiarise yourself with Elvis Presley’s life and career. Understanding the essence of the brand will help you connect with the team and guests, showcasing your passion for the experience we’re creating at Elvis Evolution.
✨Tip Number 2
Network with professionals in the hospitality and entertainment sectors. Attend industry events or join relevant online groups to meet people who can provide insights or even referrals for the Deputy General Manager position.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to motivate and train staff will resonate well with us as we look for someone to lead our talented team.
✨Tip Number 4
Research the latest trends in immersive experiences and customer service within the hospitality industry. Being knowledgeable about current practices will show us that you're proactive and ready to implement innovative ideas at Elvis Evolution.
We think you need these skills to ace Deputy General Manager - Elvis Evolution
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Deputy General Manager position. Tailor your application to highlight relevant experience in managing teams and ensuring high service standards.
Craft a Compelling CV: Create a CV that showcases your management experience, particularly in hospitality or similar environments. Include specific examples of how you've led teams, improved service quality, and handled customer concerns.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for the Elvis Evolution experience. Mention how your skills align with the role and how you can contribute to creating memorable dining experiences.
Highlight Relevant Skills: Make sure to emphasise skills such as team leadership, training, inventory management, and customer service in both your CV and cover letter. These are crucial for the Deputy General Manager role and will help you stand out.
How to prepare for a job interview at Levy UK Careers
✨Know the Brand Inside Out
Before your interview, make sure you research Elvis Evolution and Layered Realityâ„¢ thoroughly. Understand their mission, values, and what makes them unique in the immersive experience market. This knowledge will help you demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll be leading a diverse team. Be prepared to discuss your previous experiences in managing and motivating staff. Share specific examples of how you've successfully trained teams or handled challenges in a fast-paced environment.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Think of instances where you've gone above and beyond for customers. Be ready to explain how you would handle customer complaints and ensure a memorable dining experience for guests.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
