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- Tasks: Lead daily operations at Nottingham Racecourse, ensuring top-notch guest experiences.
- Company: Join Jockey Club Catering, a leader in hospitality across 15 racecourses nationwide.
- Benefits: Enjoy healthcare perks, meals on duty, generous leave, and ongoing training opportunities.
- Why this job: Be part of a dynamic team shaping unforgettable guest experiences in a vibrant environment.
- Qualifications: Experience in hotel management, strong leadership skills, and knowledge of hospitality trends required.
- Other info: Commitment to sustainability and diversity, with a focus on employee wellbeing.
The predicted salary is between 28000 - 36000 £ per year.
Operations Manager – Nottingham Racecourse
1 day ago Be among the first 25 applicants
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- £32,000 per annum
- £32,000 per annum
- 5 days per week
Jockey Club Catering was formed in 2009 to provide outstanding catering and hospitality at all of The Jockey Club’s racecourses nationwide. With a portfolio of 15 racecourses, Jockey Club Catering delivers exceptional race day experiences over 333 race days a year through great people and amazing customer service.
What You\’ll Be Doing
- Oversee daily venue operations, ensuring excellence in guest service
- Manage and mentor a dedicated team of hospitality professionals
- Optimise efficiency and maintain high standards of cleanliness and maintenance
- Develop and implement strategies to enhance guest experiences
- Foster a culture of teamwork, accountability, and continuous improvement
About You
- Proven experience in hotel management or related field
- Exceptional leadership and communication skills
- Strong problem-solving abilities
- In-depth knowledge of hospitality industry trends
Benefits
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for babies 1st birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Why Choose Us?
- Be part of an innovative and thriving hospitality organisation
- Collaborate with a talented and motivated team
- Shape the future of guest satisfaction in a world-class facility
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero and are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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Operations Manager - Nottingham Racecourse employer: Levy Restaurants UK
Contact Detail:
Levy Restaurants UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Nottingham Racecourse
✨Tip Number 1
Familiarise yourself with the specific operations and guest services at Nottingham Racecourse. Understanding their unique offerings and challenges will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Jockey Club Catering or similar venues. They can provide valuable insights into the company culture and expectations, which can be a great advantage in your discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with examples that showcase your ability to foster teamwork and improve guest experiences.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, especially those related to sustainability and guest satisfaction. This knowledge will not only impress but also align with the values of Levy UK & Ireland.
We think you need these skills to ace Operations Manager - Nottingham Racecourse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management or hospitality. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage teams and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention how your background aligns with the responsibilities of overseeing daily operations and mentoring staff.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This could include improving efficiency or enhancing customer satisfaction, which are key aspects of the Operations Manager position.
Showcase Industry Knowledge: Demonstrate your in-depth knowledge of hospitality trends in your application. Discuss any relevant training or certifications you have, and how they can contribute to the success of Nottingham Racecourse.
How to prepare for a job interview at Levy Restaurants UK
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be expected to lead a team effectively. Prepare examples of how you've successfully managed and mentored teams in the past, highlighting your leadership style and communication skills.
✨Demonstrate Industry Knowledge
Familiarise yourself with current trends in the hospitality industry, especially those related to racecourse operations. Being able to discuss these trends will show your passion for the role and your commitment to continuous improvement.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them, particularly in high-pressure environments like hospitality.
✨Emphasise Guest Experience Strategies
Since enhancing guest experiences is a key responsibility, come prepared with ideas or strategies you've implemented in the past. Discuss how you can contribute to creating legendary experiences at Nottingham Racecourse.
