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For Companies At a Glance
- Tasks: Lead IT support teams and enhance workplace efficiency with innovative solutions.
- Company: Join Levy Professionals, a leader in IT services with a focus on operational excellence.
- Benefits: Competitive contract salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by improving user experience and driving IT innovations.
- Qualifications: Experience in IT support, Google Workspace, and ITIL best practices required.
- Other info: Dynamic role with potential for career advancement in the tech industry.
The predicted salary is between 48000 - 72000 £ per year.
Experienced IT Service Desk Leader with a track record of leading IT Support teams, managing escalations, and driving operational excellence.
Technical Expertise: Hands-on experience with Google Workspace, Intune, Jamf & ITSM tools ensuring seamless workplace IT support.
Process-Oriented & ITIL-Savvy: Understanding of ITIL best practices to streamline service-desk operations and enhance efficiency.
User-Centric Approach: Prioritising end-user experience, providing clear communication and effective solutions.
Proactive Problem-Solver: Anticipating IT challenges, driving automations, and implementing improvements to optimize support services.
IT Workplace Enablement Lead employer: Levy Professionals
Contact Detail:
Levy Professionals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Workplace Enablement Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for opportunities. A personal referral can double your chances of landing that interview, so don’t be shy!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience with tools like Google Workspace and ITSM. Make sure they know you’re not just about theory; you’ve got the practical chops to back it up.
✨Tip Number 3
Be proactive in your approach! If you see a job that fits, don’t wait for the perfect moment. Apply through our website and follow up with a message to the job poster. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for those interviews! Brush up on ITIL best practices and think of examples where you've streamlined operations or improved user experience. Being able to share specific stories will make you stand out as a problem-solver.
We think you need these skills to ace IT Workplace Enablement Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Google Workspace, Intune, and ITSM tools. We want to see how your skills align with the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your user-centric approach and problem-solving skills make you the perfect fit for the IT Workplace Enablement Lead role. We love seeing genuine enthusiasm!
Showcase Your Leadership Experience: Since this role involves leading IT support teams, share specific examples of how you've managed escalations and driven operational excellence in your previous positions. We’re all about those real-life stories that demonstrate your capabilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Levy Professionals
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Google Workspace, Intune, and Jamf. Be ready to discuss how you've used these tools in past roles and how they can enhance IT support. The more specific examples you can provide, the better!
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading IT support teams. Think of a few key situations where you managed escalations or drove operational excellence. Highlight your approach to fostering a user-centric environment and how it improved team performance.
✨Understand ITIL Best Practices
Familiarise yourself with ITIL principles and be ready to discuss how you've applied them in your previous roles. Share examples of how you've streamlined service-desk operations and enhanced efficiency, as this will show your process-oriented mindset.
✨Be a Proactive Problem-Solver
Think of instances where you anticipated IT challenges and implemented solutions before they became issues. Discuss any automations or improvements you've driven that optimised support services, as this will demonstrate your proactive approach.
