At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer experiences.
- Company: Join the iconic Levi Strauss & Co. with a culture of innovation.
- Benefits: Enjoy competitive salary, amazing perks, and work for a legendary brand.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
- Why this job: Be a key player in a vibrant retail environment and inspire others.
- Qualifications: Passion for the brand, strong leadership, and retail experience required.
The predicted salary is between 25000 - 32000 £ per year.
40 Hours a week. Fully flex availability - Monday to Sunday. As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.
Key Responsibilities
- Support and deputise if needed the management team in delivering KPIs and implementing profit opportunities
- Implement individual, daily and weekly sales targets for the store team to improve store performance
- Monitor KPIs and team's performance through running reports and updating the management team
- Assist with store operations such as stock management, payroll, admin and rota
- Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
- Inspire, motivate and develop the team through training, coaching and product knowledge
Ideal Candidate
- Passionate about the brand and living our values
- Strong customer service skills and experience in efficiently managing a team
- A good track record of developing and growing your team
- Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations
Benefits
As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.
Location: O2 Icon Outlet, London, United Kingdom. Full time.
Store Supervisor employer: LEVI'S
At Levi Strauss & Co., we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. As a Store Supervisor at our O2 Icon Outlet in London, you will enjoy competitive benefits, a commitment to employee development, and the chance to be part of an iconic brand that values your contributions. Join us to inspire and lead a passionate team while delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LEVI'S, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LEVI'S!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LEVI'S, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LEVI'S and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LEVI'S that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LEVI'S
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
