Keyholder - Covent Garden - 32 Hours Weekly - Minimum 1 year experience in similar role in London

About Us

Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are.

What You’ll Be Doing

As a Keyholder, you play a critical role in bringing the Levi’s® brand to life on the shop floor. You’ll lead by example, support the wider team, and take responsibility for the smooth running of the store during your shifts – including opening and closing when management is not present.

• Deliver exceptional customer service by leading from the front and living our brand values
• Act as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs
• Take responsibility for store operations during key trading hours, including opening and closing procedures
• Support the Store Management team with daily tasks, floor leadership, and operational duties
• Ensure high visual merchandising and brand presentation standards are maintained at all times
• Coach team members on product knowledge, styling, and customer experience
• Assist with deliveries, stock organisation, and stockroom standards
• Help create a positive, inclusive, and high‑performing team environment

What You’ll Bring

• A passion for the Levi’s® brand and a strong alignment with our values
• Previous experience working in a retail environment with responsibility for sales targets and KPIs
• Confidence leading and supporting a team on the shop floor
• Strong customer service skills with a proactive, solution‑focused mindset
• The ability to take ownership, make decisions, and remain calm in a fast‑paced environment
• A collaborative approach and willingness to support store management where needed
• Flexibility to work evenings, weekends, and bank holidays

What’s in It for You

• Competitive pay, with performance‑based incentives where applicable
• Generous employee discount and uniform support to help you represent Levi’s® with confidence
• Paid time off and public holidays in line with local legislation
• Access to wellbeing support, including mental health resources and employee assistance programmes
• Ongoing training, coaching, and real opportunities to grow your career at Levi Strauss & Co.
• The chance to be part of a purpose‑driven, inclusive brand that celebrates individuality and supports communities

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

Location

London, United Kingdom

Time Type

Part time