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- Tasks: Lead CRM strategy and drive business development through innovative systems.
- Company: A leading international law firm with a focus on growth and collaboration.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact in a senior role while shaping the firm's CRM culture.
- Qualifications: Strong influencing skills, strategic thinking, and passion for data-driven development.
- Other info: Opportunity to lead a team and collaborate with tech experts.
The predicted salary is between 36000 - 60000 £ per year.
A leading international law firm is seeking a dynamic CRM Manager to lead the deployment and ongoing development of its Client Relationship Management (CRM) systems and Business Development (BD) products. Reporting to the Director of Products and working closely with Business Development and Tech teams, you’ll drive the CRM strategy, embed a strong sales culture, and ensure data and systems support the firm’s growth objectives. This is a hands-on, senior-facing role requiring exceptional influencing skills, strategic thinking, and a passion for data-driven business development.
Key Responsibilities
- Lead the upgrade, deployment, and integration of InterAction and HubSpot, motivating adoption across the firm.
- Plan and execute the firm’s CRM strategy to deliver business development objectives.
- Train lawyers and legal operations teams on CRM best practices, driving adoption and cultural change.
- Manage CRM data compliance and governance, including GDPR adherence.
- Oversee BD data strategy, pipeline management, client segmentation, and reporting.
- Provide leadership to a team of three Executives, ensuring high performance and growth.
- Collaborate with Tech and suppliers to troubleshoot systems, test functionality, and drive automation.
- Deliver data-driven updates on BD product portfolio and lead complex project planning and execution.
CRM Manager employer: Levick Stanley
Contact Detail:
Levick Stanley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and CRM sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your experience with CRM systems and business development. This will give you an edge during interviews and show that you’re ready to hit the ground running.
✨Tip Number 3
Prepare for interviews by researching the firm’s current CRM strategies and challenges. Tailor your answers to demonstrate how your skills can help them achieve their business development objectives. We want to see you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Manager role. Highlight your experience with CRM systems like InterAction and HubSpot, and showcase any relevant achievements in business development. We want to see how you can drive our CRM strategy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data-driven business development and how your skills align with our needs. Don’t forget to mention your influencing skills and strategic thinking – we love that!
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've motivated teams or driven cultural change in previous roles. We’re looking for someone who can inspire others!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Levick Stanley
✨Know Your CRM Systems
Make sure you’re well-versed in the CRM systems mentioned in the job description, like InterAction and HubSpot. Familiarise yourself with their features and how they can drive business development. This will show your potential employer that you’re not just a candidate, but someone who can hit the ground running.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully implemented CRM strategies in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to think strategically and influence others, which is crucial for this role.
✨Emphasise Data-Driven Decisions
Since this role requires a passion for data-driven business development, be ready to discuss how you’ve used data to inform decisions in previous positions. Bring along any relevant metrics or outcomes that highlight your success in managing CRM data compliance and governance.
✨Prepare for Team Leadership Questions
As you’ll be leading a team of three Executives, expect questions about your leadership style and how you motivate others. Think of examples where you’ve fostered high performance and growth within a team, and be ready to share your approach to training and cultural change.