At a Glance
- Tasks: Lead the team, deliver exceptional customer service, and ensure smooth store operations.
- Company: Join the iconic Levi Strauss & Co. and be part of a diverse, inclusive culture.
- Benefits: Competitive pay, generous discounts, wellbeing support, and career growth opportunities.
- Other info: Flexible hours with opportunities to work evenings and weekends.
- Why this job: Be a key player in a brand that celebrates individuality and community.
- Qualifications: Retail experience, strong leadership skills, and a passion for the Levi's brand.
The predicted salary is between 20000 - 25000 £ per year.
About Us
Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come find your fit – and your future – at LS&Co.
What You’ll Be Doing
As a Keyholder, you play a critical role in bringing the Levi’s® brand to life on the shop floor. You’ll lead by example, support the wider team, and take responsibility for the smooth running of the store during your shifts – including opening and closing when management are not present. Here’s how you’ll make it happen:
- Delivering exceptional customer service by leading from the front and living our brand values
- Acting as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs
- Taking responsibility for store operations during key trading hours, including opening and closing procedures
- Supporting the Store Management team with daily tasks, floor leadership, and operational duties
- Ensuring high visual merchandising and brand presentation standards are maintained at all times
- Coaching team members on product knowledge, styling, and customer experience
- Assisting with deliveries, stock organisation, and stockroom standards
- Helping to create a positive, inclusive, and high‑performing team environment
What You’ll Bring
- A passion for the Levi’s® brand and a strong alignment with our values
- Previous experience working in a retail environment with responsibility for sales targets and KPIs
- Confidence leading and supporting a team on the shop floor
- Strong customer service skills with a proactive, solution‑focused mindset
- The ability to take ownership, make decisions, and remain calm in a fast‑paced environment
- A collaborative approach and willingness to support store management where needed
- Flexibility to work evenings, weekends, and bank holidays
What’s in It for You
- Competitive pay, with performance-based incentives where applicable
- Generous employee discount and uniform support to help you represent Levi’s® with confidence
- Paid time off and public holidays in line with local legislation
- Access to wellbeing support, including mental health resources and employee assistance programmes
- Ongoing training, coaching, and real opportunities to grow your career at Levi Strauss & Co.
- The chance to be part of a purpose-driven, inclusive brand that celebrates individuality and supports communities
Benefits and reward offerings may vary by country and are aligned with local market practices. LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.
LOCATION London, United Kingdom
TIME TYPE Part time
Keyholder - Covent Garden - 32 Hours Weekly - Minimum 1 year experience in similar role in London employer: Levi Strauss
Levi Strauss is an excellent employer that values creativity and personal expression, making it a perfect fit for those passionate about fashion and customer service. With competitive pay, comprehensive training, and ample opportunities for career growth, employees thrive in a supportive work culture that encourages flexibility and teamwork. Working in Ellesmere Port offers the unique advantage of being part of a globally recognised brand while contributing to a vibrant local community.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder - Covent Garden - 32 Hours Weekly - Minimum 1 year experience in similar role in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Levi Strauss, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Keyholder - Covent Garden - 32 Hours Weekly - Minimum 1 year experience in similar role in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Levi Strauss that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Levi Strauss will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Levi Strauss and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Levi Strauss
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Levi Strauss, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Levi Strauss!
