Operations Key Holder

Operations Key Holder

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Levi Strauss & Co.

At a Glance

  • Tasks: Lead the team and ensure smooth store operations while delivering exceptional customer service.
  • Company: Join Levi's, a brand that celebrates individuality and community.
  • Benefits: Competitive pay, generous discounts, and ongoing training for career growth.
  • Other info: Flexible hours and a supportive, inclusive team culture await you.
  • Why this job: Be a key player in a dynamic retail environment and inspire others.
  • Qualifications: Retail experience, strong leadership skills, and a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

As a Keyholder you play a critical role in bringing the Levi’s brand to life on the shop floor, leading by example, supporting the wider team, and ensuring smooth store operation during your shifts.

Responsibilities

  • Delivering exceptional customer service by leading from the front and living our brand values
  • Acting as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs
  • Taking responsibility for store operations during key trading hours, including opening and closing procedures
  • Supporting the Store Management team with daily tasks, floor leadership, and operational duties
  • Ensuring high visual merchandising and brand presentation standards are maintained at all times
  • Coaching team members on product knowledge, styling, and customer experience
  • Assisting with deliveries, stock organisation, and stockroom standards
  • Helping to create a positive, inclusive, and high‐performing team environment

Qualifications

  • A passion for the Levi’s brand and a strong alignment with our values
  • Previous experience working in a retail environment with responsibility for sales targets and KPIs
  • Confidence leading and supporting a team on the shop floor
  • Strong customer service skills with a proactive, solution‐focused mindset
  • The ability to take ownership, make decisions, and remain calm in a fast‐paced environment
  • A collaborative approach and willingness to support store management where needed
  • Flexibility to work evenings, weekends, and bank holidays

Benefits and Compensation

  • Competitive pay, with performance‐based incentives where applicable
  • Generous employee discount and uniform support to help you represent Levi’s with confidence
  • Paid time off and public holidays in line with local legislation
  • Access to wellbeing support, including mental health resources and employee assistance programmes
  • Ongoing training, coaching, and real opportunities to grow your career at Levi Strauss & Co.
  • The chance to be part of a purpose‐driven, inclusive brand that celebrates individuality and supports communities
  • Benefits and reward offerings may vary by country and are aligned with local market practices

Employment Type Part time

Location Regent Street, London, United Kingdom

Equal Opportunity Statement LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

Operations Key Holder employer: Levi Strauss & Co.

Levi Strauss & Co. is an excellent employer for those seeking a dynamic and rewarding role as a Sales Stylist in Kingston Upon Thames. With a strong emphasis on originality and customer impact, employees enjoy competitive pay, bonuses, and a supportive work culture that fosters personal and professional growth through comprehensive training and development opportunities.

Levi Strauss & Co.

Contact Details:

Levi Strauss & Co. Recruitment Team

We think you need these skills to ace Operations Key Holder

Customer Service Skills
Team Leadership
Sales Target Management
Visual Merchandising
Product Knowledge Coaching
Stock Organisation
Decision-Making