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- Tasks: Lead the eCommerce Site Trading team to enhance consumer experiences and drive profitability.
- Company: Join Levi Strauss & Co., a brand that values individuality and making a positive impact.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and innovation.
- Why this job: Be at the forefront of eCommerce, shaping strategies that resonate with consumers across Europe.
- Qualifications: Significant eCommerce trading experience and strong financial acumen are essential.
- Other info: This is a 12-month maternity cover role based in London.
The predicted salary is between 43200 - 72000 £ per year.
Head of eCommerce Site Trading – 12 Month FTC (Maternity Cover)
Apply locations London, United Kingdom time type Full time posted on Posted 6 Days Ago job requisition id R-0130919
JOB DESCRIPTION
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. We believe that what makes us different makes us stronger. So, add your voice. Make an impact. Find your fit — and your future.
About our team:
The Trading function exists to co-ordinate the web strategy for Levi.com for the 15+ markets that are covered by this European team, across product, promo, category and content management, site experience and improvements including weekly reporting, and finally commercial results.
What you’ll be doing:
As the Head of eCommerce Site Trading, you’ll lead the Site Merchandising and Content team, including 6 FTE’s and 1 intern. In this role, you will ensure the consumer experience remains at the heart of all decisions, leveraging deep business understanding, financial expertise, product focus to drive growth and profitability while delivering top-notch campaigns and digital contents across channels and countries. You will lead cross-functional initiatives, align multi-channel strategies, spearhead the omni-channel roadmap and alignment, foster a culture of innovation and excellence , and build a high-performing team to execute world-class go-to-market (GTM) strategies. This is an exceptional opportunity for a strategic leader to join us with a passion for delivering world-class consumer experiences and driving the future of ecommerce.
Key Responsibilities:
Trading Leadership and P&L management
- Drive the ecommerce trading strategy to achieve and exceed revenue, margin, and profitability targets.
- Monitor and analyse performance metrics (e.g., sales, conversion rates, average order value, and customer retention) to identify opportunities and address challenges.
- Understand P&L top and bottom line dynamics, steer initiatives to support a profitable grow
- Steer the development of data-driven pricing, merchandising, and promotional strategies to optimize performance and meet customer needs.
Customer-Centric Consumer Experience
- Place the customer at the centre of all trading activities, ensuring seamless and personalized shopping experiences.
- Collaborate with UX/UI teams to optimize the digital customer journey, from discovery to purchase.
- Use insights and data to understand customer behaviour and adapt trading strategies to meet evolving preferences.
Stakeholder Management and Business Alignment
- Partner with cross-functional teams, including Marketing, Product, Merchandising, and Operations, to ensure cohesive strategy execution.
- Influence senior leadership with insights and recommendations to align ecommerce trading with broader business goals.
- Cultivate strong relationships with external partners, vendors, and marketplaces to enhance operational and commercial outcomes.
Merchandise and Product Focus
- Collaborate with Merchandising teams to ensure online assortments align with customer demand and market trends.
- Drive visibility and performance of hero products and key categories, balancing inventory, pricing, and promotional activities.
- Oversee product lifecycle management, ensuring availability and alignment with sales forecasts.
Omni-Channel Alignment and Roadmap
- Develop and execute an omni-channel roadmap to integrate online and offline experiences, creating a unified brand experience.
- Align promotions, campaigns, and customer journeys across all channels for consistency and efficiency.
- Drive cross-channel initiatives to maximize customer engagement and brand reach.
Innovation and Go-to-Market (GTM) Excellence
- Champion digital innovation by identifying and adopting emerging technologies, tools, and best practices.
- Lead the execution of GTM strategies for product launches and campaigns, ensuring maximum impact and alignment with trading goals.
- Drive a country-focus approach and mindset to capture any markets’ nuances and opportunities
Team Leadership and Development
- Build, mentor, and inspire a high-performing ecommerce trading team, fostering a culture of collaboration, accountability, and continuous improvement.
- Set clear objectives, provide constructive feedback, and ensure team alignment with organizational priorities.
- Promote professional development and create pathways for team growth within a dynamic environment.
What we’re looking for:
Essential
- Significant experience in ecommerce trading, ideally within a fast-paced retail or consumer-focused organisation.
- Proven track record of managing and optimizing P&L performance.
- Strong financial acumen and data-driven decision-making skills.
- Expertise in consumer experience design and customer journey optimisation.
- Excellent stakeholder management skills with the ability to collaborate across multiple departments and influence senior leaders.
- Deep understanding of merchandising, product strategy, and inventory management.
- Experience in developing and executing omni-channel strategies.
Desirable
- Familiarity with ecommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and analytics tools.
- Knowledge of digital marketing, CRM, and loyalty programs.
- Experience in global markets and ecommerce expansion.
Personal Attributes
- Consumer-first mindset with a passion for delivering exceptional experiences.
- Strategic thinker with a hands-on approach to execution.
- Adaptable and innovative, with the ability to navigate complexity and change.
- Collaborative leader with excellent communication and influencing skills.
- Results-oriented, with a focus on driving growth and fostering a high-performance culture.
Technical knowledge:
- Essential: Advanced Excel knowledge, Advanced User of Web Analytic Tools (E.g Google Analytics, Adobe Omniture, Quantum Metric).
- Preferred: Competent in Data Visualization tools (Eg. Tableau, Power BI). Understanding of Back Office Tools / CMS’s (E.g. SAP Hybris, Salesforce, etc).
LOCATION
London, United Kingdom
FULL TIME/PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.
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Head of eCommerce Site Trading – 12 Month FTC (Maternity Cover) employer: Levi Strauss & Co.
Contact Detail:
Levi Strauss & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of eCommerce Site Trading – 12 Month FTC (Maternity Cover)
✨Tip Number 1
Familiarize yourself with Levi Strauss & Co.'s brand values and culture. Understanding their commitment to individuality and sustainability will help you align your approach and demonstrate how you can contribute to their mission during the interview.
✨Tip Number 2
Showcase your experience in managing P&L and driving ecommerce strategies by preparing specific examples of past successes. Be ready to discuss how you used data to inform decisions and optimize performance, as this is crucial for the role.
✨Tip Number 3
Highlight your ability to collaborate across departments. Prepare to discuss how you've successfully partnered with marketing, product, and operations teams in previous roles to achieve cohesive strategies and drive results.
✨Tip Number 4
Demonstrate your knowledge of current ecommerce trends and technologies. Being able to speak about emerging tools and best practices will show that you're not only experienced but also forward-thinking and innovative, which is key for this position.
We think you need these skills to ace Head of eCommerce Site Trading – 12 Month FTC (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce trading, particularly in retail or consumer-focused organizations. Emphasize your P&L management skills and any achievements that demonstrate your ability to drive growth and profitability.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional consumer experiences. Discuss how your strategic thinking and hands-on approach can contribute to the company's goals, and provide specific examples of past successes in similar roles.
Showcase Your Data Skills: Since the role requires strong financial acumen and data-driven decision-making, be sure to mention your advanced Excel knowledge and experience with web analytics tools. Highlight any specific projects where you used data to optimize performance.
Demonstrate Stakeholder Management: Illustrate your ability to collaborate across multiple departments by providing examples of how you've influenced senior leaders and aligned strategies in previous roles. This will show that you can effectively manage relationships and drive cohesive execution.
How to prepare for a job interview at Levi Strauss & Co.
✨Show Your Strategic Thinking
As a candidate for the Head of eCommerce Site Trading, it's crucial to demonstrate your strategic mindset. Prepare examples of how you've successfully driven eCommerce strategies in the past, focusing on revenue growth and customer experience.
✨Highlight Your Financial Acumen
Since P&L management is a key responsibility, be ready to discuss your experience with financial metrics. Share specific instances where your data-driven decisions led to improved profitability or sales performance.
✨Emphasize Stakeholder Collaboration
This role requires strong stakeholder management skills. Prepare to talk about how you've effectively collaborated with cross-functional teams, influenced senior leadership, and built relationships with external partners to achieve business goals.
✨Demonstrate Customer-Centric Mindset
Levi Strauss & Co. values a consumer-first approach. Be prepared to discuss how you've placed the customer at the center of your trading activities, using insights to adapt strategies and enhance the shopping experience.
