Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead ecommerce operations and enhance customer experience in a dynamic global apparel company.
- Company: Join a leading global apparel brand with a focus on innovation and customer satisfaction.
- Benefits: Enjoy a hybrid work model, competitive rewards, and a strong emphasis on work-life balance.
- Why this job: Make a significant impact in ecommerce while working with a talented team in London.
- Qualifications: 8+ years in ecommerce with strong analytical skills and a commercial mindset.
- Other info: Opportunity for career growth in a vibrant and supportive work environment.
The predicted salary is between 43200 - 72000 £ per year.
A global apparel company is seeking a Head of Ecommerce & Customer Operations in London. This role demands leadership in ecommerce operations, driving customer experience optimization and managing a blended internal and external team.
Candidates should have over 8 years of experience in a similar field, with proven skills in analytics and a strong commercial mindset.
This hybrid role requires time spent in the London office, fostering work-life balance through a comprehensive rewards package.
Growth Leader: Ecommerce & Customer Ops (London - Hybrid) employer: Levi Strauss & Co.
Contact Detail:
Levi Strauss & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Leader: Ecommerce & Customer Ops (London - Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and customer ops space on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in ecommerce and customer experience. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you nail down your answers and boost your confidence before the real deal.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team, so make sure to submit your application directly for the best chance.
We think you need these skills to ace Growth Leader: Ecommerce & Customer Ops (London - Hybrid)
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 8+ years of experience in ecommerce and customer operations. We want to see how your background aligns with the role, so don’t hold back on those impressive achievements!
Demonstrate Your Analytical Skills: Since this role requires strong analytical skills, include specific examples of how you've used data to drive decisions in your previous roles. We love numbers, so let’s see those metrics!
Emphasise Team Leadership: This position involves managing both internal and external teams, so share your leadership style and any successful team projects you've led. We’re all about collaboration, so show us how you bring people together!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Levi Strauss & Co.
✨Know Your Numbers
As a Growth Leader in Ecommerce, you’ll need to demonstrate your analytical skills. Brush up on key metrics related to ecommerce performance, customer acquisition costs, and conversion rates. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Leadership Style
This role involves managing both internal and external teams, so it’s crucial to articulate your leadership approach. Prepare examples of how you've successfully led diverse teams, resolved conflicts, and fostered collaboration. Highlight any specific strategies you've implemented to enhance team performance.
✨Customer Experience is Key
The company is focused on optimising customer experience, so come prepared with insights on best practices in this area. Think about how you've improved customer satisfaction in past roles and be ready to share specific initiatives that had a measurable impact.
✨Embrace the Hybrid Model
Since this is a hybrid role, be prepared to discuss how you manage work-life balance and maintain productivity in a flexible environment. Share your experiences with remote work and how you ensure effective communication and collaboration with your team, whether in the office or online.