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For Companies At a Glance
- Tasks: Drive revenue growth through inside sales and manage customer interactions.
- Company: Join a leading company in the specialty chemicals industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Make an impact by supporting product launches and enhancing customer experiences.
- Qualifications: Experience in inside sales and strong communication skills required.
- Other info: Dynamic team environment with great potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
The Inside Sales Representative plays a key role in driving revenue growth through inside channels. This position focuses on managing smaller and undercapitalised accounts, supporting product launches, enabling quoting and pricing, collaborating with external sales and distributors, and ensuring a high-quality customer experience. The role contributes directly to volume and margin growth by maximizing inside sales opportunities and supporting the broader commercial team.
Key Responsibilities
- Execute inside sales activities aligned to commercial goals: customer segmentation, prioritization of inbound vs. outbound opportunities, growth of existing accounts, cross/upsell, and new customer acquisition via inside channels.
- Manage customer interactions via phone, email, and web: respond to inquiries, sample requests, quotes, and contracts in a timely manner; coordinate with external sales and internal teams.
- Support product launches: communicate value propositions, pricing, and collateral to customers; collaborate with product management and R&D.
- Collaborate with sales, product management, and technical teams: share market and customer intelligence, support strategic accounts, and contribute to territory/segment plans.
- Track and report personal performance: sales KPIs (revenue, margin, lead conversion, pipeline), customer satisfaction, and identify areas for improvement.
- Maintain CRM discipline: update pipeline data, ensure accuracy of customer information, and use CRM tools to manage opportunities effectively.
Required Skills & Tools
- Commercial mindset: ability to apply value selling in specialties context, understand pricing trade-offs, and support margin management.
- Inside sales process knowledge: lead generation, qualification, quoting, order entry, CRM usage, and customer segmentation.
- Negotiation skills: experience in negotiating contracts and pricing agreements.
- Chemical industry knowledge: understanding of specialty chemicals, their applications, and market trends preferred.
- Excellent communication skills (phone/email), interpersonal abilities, and customer-service orientation.
- Analytical orientation: ability to monitor metrics, identify trends/issues, and contribute to process improvements.
- Tools: CRM systems, ERP/order entry systems, MS Office (Excel, PowerPoint), and sales analytics/dashboard tools.
- Process improvement orientation: willingness to refine inside-sales workflow, enablement, automation, and metrics.
Qualifications
Education
- Bachelor’s degree in Business, Sales, Marketing, Chemistry, or Chemical Engineering preferred, or equivalent combination of education and related experience.
Experience
- Demonstrable experience of inside sales or commercial experience.
- Experience in chemical or specialty chemical industry preferred.
- Demonstrated track record of achieving inside-sales targets, managing quoting/order pipelines, and contributing to process improvements.
Locations
Inside Sales Representative EMEA in Basingstoke, Hampshire employer: LevertonHELM
Contact Detail:
LevertonHELM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative EMEA in Basingstoke, Hampshire
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or in person, be ready to clearly articulate how your skills align with the role. Highlight your experience in managing accounts and driving sales growth.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Inside Sales Representative role.
We think you need these skills to ace Inside Sales Representative EMEA in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Inside Sales Representative. Highlight your experience in managing accounts, supporting product launches, and any relevant sales achievements. We want to see how you can drive revenue growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about inside sales and how your skills align with our needs. Don’t forget to mention your understanding of the chemical industry if you have it – it’ll make you stand out!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication skills. Whether it's through your writing style or how you present your experiences, we want to see that you can engage effectively with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at LevertonHELM
✨Know Your Numbers
Before the interview, brush up on your sales KPIs and be ready to discuss how you've tracked and reported your performance in previous roles. This shows you understand the importance of metrics and can contribute to the company's growth.
✨Master the Product Knowledge
Familiarise yourself with the company's products and their value propositions. Be prepared to discuss how you would communicate these to customers, especially during product launches. This demonstrates your proactive approach and understanding of the market.
✨Showcase Your CRM Skills
Since CRM discipline is crucial for this role, be ready to talk about your experience with CRM systems. Share specific examples of how you've used these tools to manage opportunities and maintain accurate customer information.
✨Demonstrate Your Negotiation Prowess
Prepare to discuss your negotiation experiences, particularly in terms of contracts and pricing agreements. Highlight any successful outcomes and how you navigated challenges, as this will showcase your commercial mindset and ability to drive revenue.
