At a Glance
- Tasks: Lead exciting CRM projects from start to finish, ensuring successful delivery.
- Company: Join a growing tech consultancy with a focus on innovation and transformation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with dynamic team collaboration and career advancement.
- Why this job: Make a real impact by transforming customer relationships through technology.
- Qualifications: Proven experience in IT project management and CRM systems.
The predicted salary is between 69750 - 85250 £ per year.
We are working with a growing technology consultancy that is looking to appoint an experienced IT Project Manager to lead the delivery of complex CRM and technology transformation projects for its customers. This role is focused specifically on Customer Relationship Management (CRM) systems and implementations, rather than CRM marketing.
The successful candidate will have a strong background managing end-to-end CRM projects within complex IT environments, ideally gained within a consultancy or client-facing setting.
The Role
- Lead end-to-end delivery of CRM implementation and transformation projects
- Manage projects from initial discovery and requirements gathering through design, implementation, testing and go-live
- Take ownership of project plans, budgets, timelines, resources, risks and dependencies
- Coordinate technical, functional and business teams throughout the project lifecycle
- Manage senior customer stakeholders and act as a key point of contact throughout delivery
- Oversee CRM integrations, data migration and wider dependencies across the technology landscape
- Work closely with consultants, architects, developers and third-party vendors
- Ensure projects are delivered to agreed scope, quality, budget and timescales
- Support multiple customer engagements within a fast-paced consultancy environment
Experience Required
- Extensive experience as an IT Project Manager / Technical Project Manager
- Strong track record delivering CRM implementations or CRM transformation programmes
- Experience with enterprise CRM platforms such as Salesforce, Microsoft Dynamics 365, Oracle, Siebel or similar
- Good understanding of CRM integrations, data migration and enterprise IT environments
- Strong knowledge of the full software/project delivery lifecycle
- Excellent stakeholder and customer management skills
- Experience managing technical and functional delivery teams
- Previous consultancy or professional services experience would be highly advantageous
This is an excellent opportunity to join a growing consultancy and take ownership of significant CRM transformation projects across its customer base.
IT Project Manager - CRM employer: Lever Scott International
Join a dynamic and fast-growing Salesforce Partner in the UK, where you will have the opportunity to lead innovative Salesforce transformation projects across various industries. With a strong emphasis on collaboration and employee growth, our supportive leadership team fosters a culture of continuous improvement and offers clear progression opportunities. Enjoy the flexibility of remote/hybrid working, alongside a competitive salary and benefits package that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land IT Project Manager - CRM
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Lever Scott International values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Lever Scott International might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Lever Scott International!
✨Direct Apply to Lever Scott International
Let's not forget to apply directly through the Lever Scott International website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Project Manager - CRM
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Lever Scott International.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Lever Scott International. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Lever Scott International
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
