UK CX Manager β€” Lead, Coach & Elevate Support

UK CX Manager β€” Lead, Coach & Elevate Support

Full-Time On-site
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TodayTix Group in London is seeking a proactive CX Support Manager to oversee the UK Customer Experience team, bridging London and NYC leads. The role focuses on team performance, translating CX strategy into day-to-day operations and guiding Leads and Agents.

You'll partner with Ops, Product, and Data to push AI and automation while maintaining queue visibility. This is a full-time role based in London with in-office days and flexible scheduling.

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UK CX Manager β€” Lead, Coach & Elevate Support employer: Lever, Inc.

360Learning is an exceptional employer that champions a culture of collaboration, diversity, and continuous learning. With flexible working arrangements and comprehensive health benefits, employees are empowered to thrive both personally and professionally. The opportunity for growth within the company is significant, especially for a Global VP Marketing who will play a pivotal role in shaping the future of the organisation while working closely with the CEO and other leaders in a dynamic, supportive environment.

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Contact Details:

Lever, Inc. Recruitment Team